Training Systems Administrator 2

The State Accounting Office (SAO) provides accounting and financial reporting expertise for the State and is statutorily responsible for statewide financial reporting. The SAO also provides enterprise oversight and management of the State’s Enterprise Resource Planning (ERP) system, accounting policy development, financial business process improvement recommendations, and management of the payroll and accounting shared service centers.

Position Description:

This position works collaboratively with internal and external partners and agency peers to install, configure and grant access to training systems and tools, serves as the primary resource to provide support and ensure usability of the GA@WORK training platforms.

Systems Administrator 2 (Training) – ITP041

Pay Grade: M

Salary range: $56,310.72 - $73,677.24

Primary Responsibilities:

• Maintain training products, tools, and platforms (e.g., Camtasia, Articulate, Vyond, Storyline, Workday LMS, GA@WORK training tenants)
• Participate in the development of training schedules
• Coordinate usage and manage training tenants in preparation for each training cycle based on training schedules
• Partner with business analysts within and across agencies to ensure data is updated and staged for training sessions
• Ability to develop, communicate and track the preparation and readiness of all components to support ongoing training activities
• Coordinate the creation, reset and usage of training logins. Ensuring the proper roles are assigned for effective training delivery
• Manage and track software licenses for training tools
• Establish and maintain virtual training rooms for training delivery
• Provide real-time technical support for both in-person and virtual training sessions
• Provide technical quality assurance for newly developed eLearning’s and other web-based training products
• Ensure accurate reporting of training participation (i.e. enrollment, completion status, etc.)
• Updates and maintains web content for training on the GA@WORK support portal
• Ensures new and updated training articles are uploaded to the GA@WORK platform and support portal. Keeping the two avenues of access always aligned
• Ability to troubleshoot technical issues across multiple platforms
• Reserves appropriate space for delivery of in-person training
• Stays abreast of learning tools and techniques to enable continuous improvement
• Installing, maintaining, and supporting /upgrading training tools
• Partnering with third-party vendors to resolve issues with training tools
• Collaborate with internal peers and support teams to ensure an optimal training environment for both trainers and participants

Minimum Qualifications

High school diploma/GED and one (1) year of experience at the lower level Systems Administrator 1 (ITP040) or position equivalent.

Preferred Qualifications:

• Associate degree or higher degree in information systems, computer science or another related field
• Three to five years of system administration experience
• Experience providing technical support to large teams and efforts
• Experience with audio/visual equipment
• Experience with creating and managing virtual classrooms and breakout sessions

Application/Resume must clearly describe relevant qualifications and experience.

Important Notes:

The SAO offers flexible work hours in a hybrid in-office/remote work environment.

Candidates interested in employment with the SAO must:

·         Successfully pass a background check, including, criminal background/records check, employment and education verification, employment reference checks, credit evaluation and professional license checks, where applicable

·         Upon, and throughout, employment, both reside and work in the State of Georgia; and

·         Be legally authorized to work in the United States; the SAO does not offer sponsorships for current or future employment visas (e.g., H-1B Employment visa, F1, J1 or M1 Student visas)

All qualified applicants will be considered but may not necessarily receive an interview.  Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification.

This posting may close at any time prior to the published closing date once a suitable applicant pool is identified.

The State Accounting Office is an Equal Opportunity Employer