Communications Spec 3 - Enterprise Learning

(This position is full-time with benefits and time-limited anticipated to extended to December 31, 2025.  Hiring salary will be based on experience, credentials, internal pay equity, and statewide rules.) 

GENERAL DESCRIPTION:

The Department of Administrative Services (DOAS) seeks a Communications Specialist 3 who, under broad supervision, will support and execute the department’s comprehensive communications, marketing and digital media strategy. Responsibilities will include supporting and executing the department’s internal and external communications programs and maintaining the department’s presence on the website, intranet, and social media channels.

The selected candidate will work under the supervision of the Director of Enterprise Learning to plan, develop and implement a communication or outreach program and/or public relations plan for an assigned department, unit, or function. May assist in managing projects/campaigns and program plans for social or community outreach. Develops communication materials and presentations.

Job Responsibilities:

Ø  Consults with agency business owners and content experts to develop an understanding of the DOAS mission, strategic plan, products, services, and ongoing projects. Makes recommendations for communications materials based on target audience, messages, timeline, etc.

Ø  Assists in developing correspondence, promotional communication materials, presentations, speeches, training, webinars, etc.

Ø  Develops communication and marketing plans to meet the needs of a specific audience and program. Designs and coordinates printing, ordering, and distribution of marketing materials to implement communication and marketing plans.

Ø  Manages and oversees formatting, production, and distribution of electronic newsletters (including DOAS Dispatch) using MailChimp. Manages and oversees the formatting, production and distribution of electronic newsletters (including DOAS Dispatch), using MailChimp.

Ø  Manages and maintains content on the DOAS intranet site, Agency Resource Channel, and Team Georgia, utilizing Microsoft SharePoint and the external DOAS site on the Drupal platform. 

Ø  Maintains DOAS social media channels and additional communications pieces (marketing materials, fact sheets, FAQs, talking points, etc.).

Ø  Assists with the graphic concept development, design, and production of marketing materials and logos for various programs.

Ø  Builds and maintains relationships with internal and external partners; provides helpful, courteous, and knowledgeable service.

Ø  Reply to inquiries from employees and vendors; research issues and respond, consulting with manager on resolutions.

Required Knowledge, Skills and Abilities:

Ø  Knowledgeable of content and message development.

Ø  Strong writing, editing and proofreading skills.

Ø  Strong project management skills.

Ø  Basic analytic and problem-solving skills; Strong organizational skills and attention to detail.

Ø  Knowledge of current communications, marketing, advertising, and public relations theories, practices, methods, and trends.

Ø  Ability to use software applications (SharePoint, MailChimp, Drupal, Adobe Creative Suite, etc.)

Ø  Ability to identify goals and measure to improve outreach

Ø  Ability to prepare materials for various mediums.

Ø  Ability to work effectively in a fast-paced, team-based work environment

Ø  Knowledge of emerging web and social media technologies and trends.

Ø  Ability to communicate effectively with targeted audience.

Ø  Ability to review documents for content, logic and grammar.

Ø  Ability to develop graphics, visuals, and print and electronic marketing materials.

Ø  Knowledge of basic graphic design techniques.

This position may require some travel.

Completion of a pre-employment background check is required.

DOAS participates in a hybrid work environment and

telework is encouraged with some days in the office required.

MINIMUM ENTRY QUALIFICATIONS: 

Bachelor's degree in communications or a related field from an accredited college or university AND Two years of communications or related experience

OR

Five years of communications or related experience

OR

One year of experience required at the lower level Communications Spec 2 (GSP041) or position equivalent.

PREFERRED QUALIFICATIONS:  Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess one or more of the following items below.  PLEASE CLEARLY INDICATE YOUR KNOWLEDGE OF THESE QUALIFICATIONS ON YOUR RESUME.   

• Knowledge of technical writing process and publication processes
• Experience in utilizing Adobe Create Suite (Photoshop, InDesign, Illustrator)
• Intermediate to Advanced Microsoft Office skills, including Outlook, Word, Excel and PowerPoint
• Three or more years of experience working in communications or a related field

Applications accepted at Team Georgia Careers 

Due to the volume of applications received, we are unable to provide information on application status by phone or email.  Only those applicants selected for an interview will be contacted by the hiring agency.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

DOAS is an equal opportunity employer

When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications.   Preference will be given to applicants who meet one or more of the preferred qualifications and have demonstrated experience clearly indicated in their work history.