Case Manager
🔍 Georgia - Fulton - Atlanta
Case Manager (Employment Services Specialist 1)
Job Code: SSP090
Pay Grade: F
Salary: $42,500
The Georgia Department of Labor’s Walking the Last Mile to Reentry Program seeks two (2) full-time Case Managers to provide comprehensive case management services for adults returning to the Metro Atlanta area following incarceration. Case Managers will work with program participants as they navigate their chosen career pathways and work to secure employment upon release from custody. Case Managers will identify participants’ strengths and weaknesses, help them develop necessary job readiness skills, and work to reduce barriers to participant success in the community. Additionally, Case Managers will coordinate referrals to external partners for participant community supports (ex: housing, child care, mental health services, addiction counseling, etc.) to ensure that participants have the best chance for success in all areas in the community. Case Managers will work with participants prior to their release from custody and will develop long-term supervisory relationships with participants lasting for at least one-year post-release. Case Mangers will also assist with data collection and federal reporting as required by the Pathways Home 5 grant. More than 50% of travel is required.
GDOL strongly encourages formerly incarcerated or people impacted by incarceration to apply
Essential Duties and Responsibilities:
· Provide case management services including, but not limited to, individual plan development, referrals to supportive services, connection to community-based services, referrals to educational services, and linkage to resources to support participant success in the community;
· Meet with participants regularly, both before and after their release from custody, to provide proactive case management services.
· Develop and maintain positive relationships with others, including training partners, program participants, Department of Corrections staff, probation/parole officers, and other collaborating partner staff.
· As part of the program team, assess participants’ training readiness and make recommendations documenting and concerns or potential barriers to success.
· Provide information and referrals to community resources to help participants address their employment and life management barriers that could affect their ability to achieve their career and life goals.
· Work closely with other team members via regular communications, team meetings, and trainings.
· Work with the Employment Specialist to ensure participants’ individualized career plans are complete prior to the participant’s release from custody.
· Provide case management and resource referrals for participants on an on-going basis for at least one-year post-release to assist in the continued prevention and elimination of barriers to successful employment, career advancement, and success in the community.
· Maintain accurate participant files and records in accordance with program guidelines.
· Attend trainings and team meetings.
· Collect and report on grant performance measures as required by the US Department of Labor
· Additional duties as assigned within the scope of the role.
Preferred Qualifications
· A Bachelors’ degree or equivalent combination of training and experience in a service delivery field;
· Experience working with diverse populations and/or justice impacted individuals;
· Prior knowledge of employment related barriers for justice involved individuals;
· Excellent written and verbal skills;
· Ability to work both in a correctional facility environment and in a traditional office environment;
· Demonstrated ability to develop solutions in partnership with colleagues, program participants and relevant stakeholders;
· Pre-existing connections to community-based organizations and an understanding of the importance of networking;
· Service-minded approach to leadership;
· Ability to work independently and collaboratively in an environment that requires both;
· Flexibility, dependability; and adaptability;
· Strong organizational, time management, and problem-solving skills;
· Experience with data entry and proficiency with Microsoft Word Suite;
· Excellent customer service skills;
· A people-centered focus and drive for success.
Why You Should Apply?
The Georgia Department of Labor offers a generous benefits package, which includes:
Pay and Recognition:
- Competitive salary
- Semi-monthly pay
- 13 paid holidays
- 10 hours paid annual leave each month
- 10 hours paid sick each month
Insurance/Retirement:
- Insurance: health, dental, vision, life, accidental death and dismemberment, and critical illness
- Health savings and child care spending account
- Short-term and Long-term disability plans
- ERS Pension/401(K)/457 Retirement Plans
Additional Benefits:
- Legal
- Employee Assistance Program
- Student Loan Relief and Assistance
- Discounts
Additional Information
Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.
The hiring process may involve one or more of the following: an interview, a timed written exercise, and/or an oral presentation. If there is a need for a reasonable accommodation during the hiring process, please advise the hiring manager.
All decisions concerning the employment relationship for qualified applicants will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with the Georgia Department of Labor values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.