Specialist - Student Recruiter
🔍 Georgia - Fulton - Alpharetta
Employment Terms: This job is a full time, benefited, FLSA non-exempt position in the Student Affairs-ANF Department that reports to the Coordinator of Recruitment.
Salary: $44,370 - $48,880/yr. Targeted salary is commensurate with education and experience not to exceed the budgeted amount.
Schedule: Availability to work Monday through Thursday between 8 am and 6:30 pm and on Friday between 8 am and 4 pm. Occasional Saturdays and some evenings. Schedule is subject to change. Flexibility is a must.
Minimum Qualifications (Job Code 11127 Category 1): High School Diploma or Equivalent *and* one (1) year of related experience *or* Microsoft Office Application Professional Certificate *and* one (1) year of related experience
Preferred Qualifications: Associate’s degree from an accredited institution of higher education and two (2) years of work experience in a postsecondary education environment. Excellent interpersonal, written and verbal communication skills; ability to analyze data and make decisions. Must possess ability to multi-task in a fast-paced office environment, problem solve, and maintain effective relationships within a team environment; proficiency in Staff BANNER, Target X, BDMS, Axiom and Microsoft Office applications.
Successful candidates should possess: (1) strong knowledge of the admissions process and student services; (2) ability to investigate, analyze, and interpret data for accuracy and completeness in order to make sound judgments; (3) exceptional customer service skills; (4) outstanding computer skills and attention to detail to ensure accuracy; (5) ability to calmly analyze and resolve student and/or staff related student issues; (6) able to manage multiple priorities and meet deadlines; (7) ability to accurately document and maintain student records; (8) ability to collaborate in a team environment.
Job Description Summary:
The Student Affairs Specialist is a student facing position, which, under general supervision in Recruitment: Under general supervision, assists customers with inquiries and when necessary, directs incoming calls to the appropriate department. Key responsibilities will involve introducing the college and its program offerings to prospective students and assisting them in the application and admissions process. The successful candidate will coordinate and present the technical college post-secondary options at high schools and college-related events. This may also include working with local businesses and civic organizations to identify and recruit perspective students that fall within the post-secondary demographics. Performs administrative duties such as scheduling students for various campus events, researching the student’s application status, responding to student inquiries via telephone and email, and capture student information in student systems.;(2) ensures accuracy of data entry and maintains integrity of student records; (3) maintains knowledge of and adherence to GTC Student Affairs policies and standards in accordance with TCSG mandates; (4) contributes to the ongoing improvement of work processes, including learning and integrating new technology; focusing attention and efforts on detailed analysis, accuracy, and speed; and promoting a teamwork environment. (5) provides support for email, phone, and texting prospective students as needed; (6) assists with admissions-related trainings, orientations, reports, document review, light admissions processing and maintenance, and special events as required. Occasional evening and weekend work is required.
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Duties/Responsibilities |
Percentage of Time |
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1. Performs duties such as scheduling students for various campus events, researching the student’s application status, responding to student inquiries via telephone and email, and capture student information in student systems 2. Uses sound judgment and knowledge of the technical college, operations and procedures to appropriately respond to students' questions and requests. 3. Ensures accuracy of data entry and maintains integrity of student records |
30% |
|
1. Assists with admissions-related trainings, orientations, reports, document review, light admissions processing and maintenance, and special events as required 2. Maintains knowledge of and adherence to GTC Student Affairs policies and standards in accordance with TCSG mandates 3. Assist students with the admissions’ process and determine next steps for students 4. Communicate with students concerning the application checklist 5. Assist with campus tours, as needed |
30% |
|
3. Retrieves or receives, screens, opens and distributes mail. Prepares for delivery and sends outgoing documents and other materials. 1. Appropriately retrieves/receives, opens, screens, and/or distributes incoming mail to faculty and staff mailboxes in a timely manner. 2. Prepares and sends outgoing documents and other materials according to established guidelines or as instructed. 3. Prepares, sends and/or relays in a timely manner communications such as faxes and e-mail, according to applicable guidelines and formats. |
10% |
|
Performs clerical duties such as filing and typing. 1. Observes all confidentiality requirements according to state rules & regulations 2. Accurately types, proofreads and corrects letters, forms and other documents. 3. Accurately enters prospective student information into the enrollment management system. |
15% |
|
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior. 1. Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work. 2. Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events. 3. Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures. 4. Accepts direction and feedback from supervisors and follows through appropriately. 5. Treats customers with respect, courtesy and tact; listens to customer and interacts with customer as a person while maintaining business relationship |
10% |
|
6. Performs other duties as assigned in the fulfillment of the needs, philosophy, and purpose of Gwinnett Technical College. |
5% |
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Physical Demands: |
Frequency (N)Never, (O)Occasionally or (C)Constantly |
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Requires operation, access, or control of financial resources. |
O |
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Requires having a P-Card. |
N |
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Driving is a responsibility of this position. |
N |
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This position will have direct interaction or care of children under the age of 18 or direct patient care. |
O |
|
This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). |
N |
|
This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. |
C |
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This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. |
C |
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This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. |
O |
|
This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. |
C |
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This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. |
N |
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Operating motor vehicles or heavy equipment with or without reasonable accommodation. |
N |
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Noisy environments. |
O |
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Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. |
N |
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Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. |
O |
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Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. |
N |
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Work in outdoor elements such as precipitation and wind. |
O |
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Assessing the accuracy, neatness and thoroughness of the work assigned. |
C |
The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed or religion, national or ethnic origin, sex (including pregnancy, sexual orientation, and gender identity), disability, age, political affiliation or belief, genetic information, veteran or military status, marital status, or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs, and activities, including admissions, scholarships and loans, student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services.
The Technical College System and Technical Colleges shall promote the realization of equal opportunity through a positive continuing program of specific practices designed to ensure the full realization of equal opportunity. The following person has been designated to manage inquiries regarding the nondiscrimination policies: Lisa Richardson, Title IX and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building A, Room 515, Lawrenceville, GA 30043, 678-226-6691, LRichardson@GwinnettTech.edu.
