Outreach Coordinator Supervisor (State Based Exchange)

Under supervision, the Outreach Coordinator Supervisor oversees the planning, implementation, and evaluation of outreach initiatives designed to engage the community, promote programs, and support strategic goals.

Provides day-to-day supervision, coaching, and support to outreach coordinators.

Assigns, prioritizes, and monitors work to ensure timely and high-quality delivery of outreach activities.

Conduct performance evaluations, facilitate professional development, and address performance and conduct issues as needed.

Develops internal workflows and standard operating procedures to support team efficiency and consistency.

Oversee the planning and execution of outreach events, presentations, and community engagements.

Coordinates scheduling, logistics, and resource allocation for outreach activities.

Evaluates outreach metrics, participation levels, and community feedback to determine program effectiveness.

Ensures compliance with agency policies, branding, and program requirements.

Establish and maintain strong relationships with community partners, stakeholders, and local organizations.

Represents the agency at community meetings, events, and coalition discussions.

Collaborate with partners to identify outreach opportunities and expand service reach.

Oversee development of outreach materials, presentations, and informational content.

Prepares reports on outreach activities, team performance, and community trends for leadership.

Ensures data accuracy and timely documentation in tracking systems and databases.

Identify gaps in outreach coverage and recommend strategies to enhance community awareness and engagement.

Supports strategic planning efforts by providing community insights and emerging needs.

Monitor industry trends, best practices, and community demographics to address outreach strategies.