STATE PROFILE SUMMARY: Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel.  May enter data and/or process documents and records.  The work includes operating standard office equipment.  Work is performed under the general supervision of a clerical or administrative supervisor.

JOB RESPONSIBILITIES:

·         Greets and directs visitors and guests with a professional appearance and demeanor.

·         Manages calendars, assistance as needed for training, meetings, and other functions.

·         Distributes mail and materials.

·         Answers phone calls and maintains office phone directory.

·         Monitors and facilitates building entry and access.

MINIMUM QUALIFICATIONS

The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Qualifications.

STATE ENTRY QUALIFICATIONS:

·         High school diploma/GED and two (2) years of general office or administrative experience

AGENCY SPECIFIC QUALIFICATIONS:

·         Experience with customer service-related activities and functions.

·         Experience with Microsoft Suite programs, such as Word, Excel, and Outlook.

·         Experience performing routine clerical tasks such as filing, posting information/data onto office forms/databases, performing routine clerical research, and operating standard office equipment such as copiers, fax machines, etc. 

·         Effective communication skills with others in a courteous, professional manner.     

·         Experience performing repetitive tasks effectively over a long period of time.  

·         Knowledge and experience gathering and organizing information and adapt quickly to change. 

·         Knowledge of a high level of commitment toward performing work.

·         Committed to providing quality customer service. 

AGENCY PREFERRED QUALIFICATIONS:

·         Experience with Security Desk, DTC4500 badge printer, or any badge-making software.

·         Experience with Microsoft PowerPoint and/or Publisher.

·         Ability to manage your own time and deal with stress effectively. 

·         Committed to taking training classes using new computer software.  

IMPORTANT INFORMATION FOR ALL GDOT JOBS

The interview is just one part of the overall selection process and is not the only criteria used to make the final selection.  In addition to the interview, the final selection is based on the applicant’s work history and performance (documented in HR and/or Office files), PeopleSoft/employee status (i.e. rehire code), employee performance reviews, personnel file review (HR & Office Files), criminal background check, employment reference checks (including references and commendations from Managers and other relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and current work history will be considered.  

Good Employment Standing:

In accordance with the Interview and Selection Process (ISP), an applicant must have no active disciplinary actions to be in good employment standing.  Actions that may disqualify an applicant include letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary demotion (active for 12 months from the effective date); Performance Improvement Plans (PIP) and Leave Restriction Plans (active until 12 months after the date of conclusion).  In addition, an employee must have an overall ePerformance rating score of three (3) or higher on their most current evaluation.  Please note that Memorandums of Concern are not considered disqualifying factors.  Human Resources may remove any employee from consideration for selection who is pending a disciplinary action; however, if the action is resolved in the employee’s favor, he or she will be allowed to compete. 

THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT.

THIS IS AN UNCLASSIFIED POSITION.

THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE.

PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR

CONSIDERATION. ALL APPLICATIONS WILL BE PRESCREENED.

UPON PROMOTION, THE SELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB SPECIFIC MINIMUM SALARY, WHICHEVER IS GREATER. 

GDOT IS AN EQUAL OPPORTUNITY EMPLOYER