Lanier Technical College (www.laniertech.edu) – Forsyth campus; Cumming, GA 30041 is conducting a search for the following full-time, FLSA non-exempt, benefits-eligible, salaried position.  NOTE:  A background check and employer/professional reference check are part of the selection process. Please contact Human Resources at 770-533-6903 or cantrell@laniertech.edu if any assistance/accommodation is needed in the application/interview process.

POSITION:                    STUDENT AFFAIRS RECEPTIONIST – Forsyth County Campus

REPORTS TO:             DIRECTOR OF ADMISSIONS

SALARY RANGE:      Low $30’s depending on education, qualifications and experience

EFFECTIVE DATE:    Position is available January 2025   

RESPONSIBILITIES:

 The Student Affairs Receptionist is responsible for performing administrative and clerical duties in support of the Student Affairs Office at the Forsyth Campus.

Major Duties:

·       Operates a multi-line telephone in order to relay incoming and outgoing calls. 

·       Greets visitors and/or students and determines the nature of their business and provides appropriate information or refers to appropriate personnel.

·       Answers questions and enters data into Target X and Banner from the Admissions Office email account

·       Enters data from forms, records and/or reports using Target X & BANNER software as assigned by Admissions Specialist.

·       Assists with recruiting and marketing activities as needed.

·       Schedules and helps with administration of admissions placement testing.

·       Directs and supervises clerical work-study students assigned to the department.

·       Assists with the design and execution of special events, projects and activities as requested.

·       Operates office machines and computers for the purpose of scanning and archiving documents, data entry and sorting mail.

·       Other work-related duties as assigned by Supervisor.

 MINIMUM QUALIFICATIONS:

·       High school diploma or GED; experience in the use of Microsoft Office Suite; effective oral and written communication skills; and experience working with the public in a customer service environment.

 COMPETENCIES:

·       Knowledge of modern office practices and procedures

·       Knowledge of modern office equipment

·       Knowledge of customer service standards

·       Knowledge of department and college policies and procedures

·       Skill in the operation of computer and job-related software programs

·       Effective oral and written communication skills

·       Skilled in interpersonal relations and in dealing with the public

PREFERRED QUALIFICATIONS (in addition to minimum qualifications & competencies):

·       Postsecondary training and education

·       Previous work experience in a postsecondary educational setting

·       Work experience using a student information system such as BANNER

·       Work experience using a CRM system such as Target X

·       Proficiency in speaking Spanish.

State of GA benefits include: A choice of retirement plans (Georgia State Employees’ Pension and Savings Plan or Teachers’ Retirement System), health and flexible benefits insurance options, sick leave and annual leave accruals (10 hours each monthly), and 13 state holidays.

As set forth in its student catalog, Lanier Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following person(s) has been designated to handle inquiries regarding the non-discrimination policies:

Title IX Coordinator:  Nancy Beaver, 770-533-7000, nbeaver@laniertech.edu

Section 504 Coordinator:  Veronica Bowermaster, 770-533-7003, vbowermaster@laniertech.edu

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Lanier Technical College is a registered participant in the federal work authorization program commonly known as E-Verify. Lanier Technical College Federally-Issued User ID: 46367 Date of Authorization: 3/28/2007 

It is the obligation of Lanier Technical College to ensure orderly operation, to protect the rights of all members of the LTC community, to prohibit acts which materially and substantially interfere with legitimate educational objectives or interfere with the rights of others and to take disciplinary action where conduct adversely affects the College’s pursuit of its educational objectives. To this end, LTC complies with the Title II of Public Law 101-542, Crime Awareness and Campus Security Act – also known as the "Jeanne Cleary Act." The Act requires that the College make available the report of campus crime statistics for the previous fiscal year by October 1st each year. The most recent LTC Campus Safety and Security Report is available at www.laniertech.edu. You may also request a paper copy from the Lanier Technical College Police Department located in the Breeden-Giles building on the Hall County Campus, 2535 Lanier Tech Drive, Gainesville, GA 30507.