CAPS Data Support Analyst

Closing Date: September 11, 2025

Hiring Salary: Commensurate with Education & Experience

Job Code: GSP130

Pay Grade: J

Location: Home-based

Job Summary:

The CAPS (Childcare and Parent Services) Data Support Analyst reports to the CAPS Senior Data Analyst and works under general supervision to prepare statistical, financial, and operational data and reports that support the Childcare and Parent Services (CAPS) program within the Department of Early Care and Learning (DECAL). This role involves identifying trends, discrepancies, and variances to improve the efficiency and effectiveness of CAPS operations. The analyst will deliver data and reports in a usable format to program leadership and management, collaborate closely with the CAPS Data Analyst, and coordinate with other staff to guide data collection and analysis across various business functions. This is a home-based position.

Job Responsibilities:

·       Develop and distribute recurring and ad-hoc reports across CAPS functional areas.

·       Create charts, graphs, and presentations to communicate ad-hoc data analysis results.

·       Monitor reports for data discrepancies and document and resolve issues.

·       Contribute to the development of new reports and enhancement of existing ones.

·       Design presentation materials such as slide decks, flowcharts, and graphs for management communication.

·       Present data and reports visually to internal and external stakeholders.

·       Provide guidance on data sources and preparation methods.

·       Support data entry and cleanup tasks to ensure consistency and quality across systems.

·       Manually consolidate and reconcile data from multiple sources when needed.

·       Assist with open records requests related to the CAPS program.

·       Gather, prepare, and format data for various business processes.

·       Participate in requirements sessions to assess the impact of business process changes on data systems.

·       Support CAPS leadership in acquiring data for decision-making and operational needs.

·       Engage in workgroups and stakeholder sessions to improve data access and reporting in IES.

·       Collaborate with other DECAL divisions on data and research initiatives.

Agency Preferred Qualifications:

·       Educational background or training in social science, public policy, education research, or a related field.

·       Ability to integrate data from different systems and reports.

·       Familiarity with the Georgia Gateway Integrated Eligibility System.

·       Intermediate proficiency in Microsoft Excel.

Entry Qualifications:

Associate degree in business or related field from an accredited college or university and one (1) year of experience related to area of assignment. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Technical Competencies:

·       Knowledge of CAPS eligibility requirements and data systems.

·       Ability to translate business needs to administrative and functional staff involved in eligibility and case management.

·       Understanding data system interactions.

·       Intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint.

·       Intermediate proficiency in SharePoint and information databases.

·       Strong customer service skills, including anticipating needs, providing timely assistance, and maintaining effective communication.

·       Ability to build and maintain positive working relationships.

·       Effective collaboration and teamwork skills.

·       Excellent oral and written communication and organizational abilities.

·       Skill in organizing and evaluating data to support decision-making.

·       Ability to work effectively with diverse communities and demonstrate cultural sensitivity.

Essential Functions:

·       Efficient use of multiple visual displays on a computer.

·       Clear verbal articulation during visual and audible presentations, whether virtual or in-person.

Recruitment Pool: All qualified applicants

Bright fr. the Start:  Georgia Department of Early Care and Learning is a family-friendly employer, offering flexible work schedules (at supervisory discretion) and a comprehensive compensation package, to include healthcare, retirement, 401-k match, and elective options for dental, vision, AD&D, short and long-term disability, and life insurance.  Bright from the Start: Georgia Department of Early Care and Learning is an equal opportunity employer and drug-free workplace. A background check will be completed upon hire, which may consist of any or all of the following: criminal and employment histories, credit history (as applicable to the position), education credentials, and motor vehicle driving records.

If you are an individual with a disability who may require assistance or other reasonable accommodation in order to participate in the selection process for this position, you may contact our HR department at 678-879-2993. Due to the volume of submissions received by this office, information concerning application or interview status cannot be provided in writing, over the phone, or in person. All applicants who submit a complete application package will be considered but may not necessarily receive notification or an interview. The job posting may be subject to being closed at any time without notice. Only those qualified candidates who are selected for an interview shall receive notification upon the filling of this vacancy.

Bright from the Start: Georgia Department of Early Care and Learning is an equal opportunity employer.