Business & Quality Assurance Analyst (State Based Exchange)

Under supervision, the Business & Quality Assurance Analyst responsible for developing test plans, executing test scripts, identifying defects, and ensuring applications meet business requirements and standards for Georgia Access for Business.

Develop, document, and execute test plans, test cases, and test scripts for new and existing systems, enhancements, and integrations.

Perform various types of testing, including functional, regression, user acceptance, integration, performance, and security testing.

Document system functionality, user scenarios, and known issues to support ongoing maintenance and training efforts.

Identify, document, and track defects; verify resolution and ensure issues are addressed before deployment.

Collaborate with developers, business analysts, and project teams to clarify requirements and support effective system design.

Participate in requirement reviews and provide quality-related feedback.

Maintain documentation of testing procedures, results, and quality assurance standards.

Support the creation and improvement of QA processes, methodologies, and tools.

Conduct root-cause analysis to identify patterns, recurring issues, or opportunities for system improvements.