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Office Director, Portfolio Management

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Administrative & Operations Support
💼
Community Affairs, Georgia Department of - DCA

Make a difference and join the DCA Team!  DCA gives employees more to do than merely make a living.  We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement.  If public service, a great environment, and the desire to enrich the lives of others motivate you to do your best work, you should consider joining the DCA Team.  

OUR MISSION

To help build strong, vibrant communities.

OUR VISION

For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities.

OUR CULTURE

DCA is dedicated to helping build strong, vibrant communities. We are a diverse team of highly competent and committed professionals who strive to help people and communities thrive through technical expertise, innovative thinking and a passion for making a difference.  Team members are at their best when collaborating and supporting each other as they perform challenging and dynamic work.  We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. If public service and the desire to enrich the lives of others motivates you to do your best work, you should consider joining the DCA Team.

GENERAL DESCRIPTION

The Georgia Department of Community Affairs (DCA) is a state organization dedicated to partnering with communities to help create a climate of success for Georgia's families and businesses. DCA offers a fast-paced, challenging, and dynamic environment that requires attention to detail, pride in quality of work, and the ability to work as a versatile team player.

SUMMARY OF THE POSITION

The Office Director plans and assists with operational and Programmatic activities for the Office of Portfolio Management within the Housing Finance & Development Division. The Office Director creates and implements policies and procedures that ensure Program compliance and the long-term priority of property preservation, specifically related to the Code of Federal Regulations and the Internal Revenue Code Section 42. In addition, the Director oversees a portfolio of approximately 1200 properties that must maintain compliance according to DCA policies outlined in the compliance manual found here:

https://www.dca.ga.gov/sites/default/files/dca_lihtc_and_home_complince_manual_3- 2024_final_003.pdf

The Office Director leads a team of ~24 staff, including managers, regulatory Compliance Officers, and Program support staff. This role provides some direction and influence on Agency policy and leadership across multiple units or departments and will require continued collaboration in the role.

MINIMUM ELIGIBILITY REQUIREMENTS

HCCP or Similar Certification. Bachelor's degree in a related field from an accredited college or university AND five years experience managing professional level staff, OR nine years of related professional experience AND five years managing professional level staff, OR five years of experience at the lower level (GSM013). Note: A combination of education and experience at agency discretion.

 

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of the Federal Low-Income Housing Tax Credit, HOME Program, and other Federal and State funded programs
  • Ability to develop business strategies and plans that reflect the mission of DCA and the vision for the Division
  • Ability to travel to attend conferences and site visits and perform public speaking duties
  • Ability to effectively manage staff and direct reports in a way that builds rapport, support of the vision, and fosters trust
  • Demonstrable knowledge and skills with Microsoft Office suite and Adobe Pro
  • Manage and prioritize competing interests
  • Oversight of administrative tasks including performance evaluations, budget development, contract management, staff time and leave requests
  • Report internally on Portfolio metrics and staff production
  • Provide periodic reporting to external funding sources and clients on compliance matters
  • Respond to inquiries, phone calls, correspondence, and email in a timely and responsive manner
  • Interface effectively and professionally with department staff, external partners, and Agency representatives.
  • Review and comprehend technical documents such as federal housing regulations and associated policies and procedures.

 

PREFERRED KNOWLEDGE AND SKILLS

  • Demonstrable oral and written communication skills
  • Have existing knowledge or business relationships with key industry stakeholders
  • Ability and willingness to represent the Office, Division and Agency as a subject matter expert at conferences, grand openings, and other public events
  • Liaise with other internal business groups in pursuit of cross-department info sharing and development
  • Ability to develop, review, and analyze formal written presentations relating to a variety of complex issues involving portfolio compliance oversight
  • Ability to respond appropriately in challenging situations and serve as a resource to team members and internal/external stakeholders
  • Ability to develop policies and procedures that result in operating efficiencies and minimize risk

 

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

This position is currently designated as a hybrid (part in-office and part remote/telework) position.  This position is full-time (40 hours per week) and may require occasional overtime.  Local periodic travel may be required.  Aside from approved travel, remote work location must be performed within the State of Georgia with availability to travel to Atlanta as requested or required.

 

PHYSICAL / SENSORY REQUIREMENTS:

Work is principally stationary, but the person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and constantly operate a computer and other office equipment.

Must be able to remain in a stationary position 50% of the time.

Must be able to perform office-related duties.

Must be able to operate office equipment.

Must be able to establish and maintain effective working relationships with employees, tenants, and community agencies and other entities that provide services.

Must be able to perform essential job functions, with or without reasonable accommodation.

Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.

Must maintain punctuality and attendance as scheduled.

 

NOTE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided.  Selected applicants will be contacted for next steps in the interview process.  Applicants who are not selected will not receive notification.  This position is subject to close at any time once a satisfactory applicant pool has been identified.

 

DCA is an Equal Opportunity Employer. If you need accommodation for an interview, please contact the Human Resources Office at (404) 679-4845

 

Hiring is contingent upon satisfactory results of employment verification, background, criminal records investigation and motor vehicle reports.

 

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change.  This job posting may close at any time upon gaining a sufficient applicant pool from which to select a qualified candidate.

 

All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  Marginal functions of the position (those that are incidental to the performance of the job duties) have not been included.   However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.

Bachelor's degree in operations management, business administration, or a related field which includes five (5) years in a managerial or supervisory role; or nine (9) years of related professional experience which includes five (5) years in a managerial or supervisory role; or five (5) years of experience required at the lower level Sr Mgr, Business Ops (GSM012) or position equivalent. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

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INTERNSHIPS

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You've got talent, we've got opportunity! Almost any career path can come to life with our internship programs. Whether you are an undergraduate or a graduate student, as an intern, you will work on meaningful projects wile gaining an understanding what your career could be.

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Council for the Arts UndergraduateOpenMust go to www.georgia.org (GA Dept of Economic Dev) to applyUnpaid
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Department of Administrative Services Open to all majorsSemesterJr/Sr in a Georgia state and/or College. Must be enrolled during internshipPaid
Department of Agriculture Open to all majors, Agriculture preferred.Spring/SummerEnrolled in a Georgia university and/or college at the time of intern or graduated within one calendar year of internship timeframe. Paid/Unpaid
Department of Community Supervision Jr, SrSemesterVarious majors at an accredited college/university, 2.5 GPA min.Unpaid
Department of Human Services Majors gerontology, social work, health care administration, communications, public administration, law, criminology, psychology, sociology and other fields.SemesterUndergraduates who are juniors or seniors; or graduate students enrolled at an approved accredited college or university under the U.S. Department of Education; Students must maintain a 2.5 GPA for undergraduates and 3.0 for graduates. Georgia residents or students attending or who attended a Georgia college, university, or other educational institution may be given preferenceUnpaid
Department of Economic Development UndergraduateOpen3-8 Months, Resident of GA or attended a GA institution of higher learning.Unpaid
Department of Natural Resources (DNR) Various MajorsOpenPersons interested in an Internship with the Georgia Department of Natural Resources should contact the Internship Coordinator for the Division that is applicable to their area of interest/study as each Division coordinates their own Internship Program. Unpaid/Paid
Georgia Board of Pardons and Paroles Jr/SrSemesterAlternate schedules may be arranged. Various majors. Must be a U.S. citizen or a lawful alien, 4 yr accredited college/Unv GPA 2.5Unpaid
Georgia Port Authority UndergraduateSummerVarious MajorsPaid
Georgia Public Broadcasting HS/CollegeSemesterMust be able to commit to a full semester.Unpaid
General Assembly (Legislative Internship Program) Open to all majorsInternship during the legislative session JanJr/Sr in a Georgia state and/or College. Must be enrolled during internshipPaid
Georgia Bureau of Investigations Jr/SrOpen8 weeks. FT students, Criminal Justice, Forensic Science, or related career fields. Accredited college or Unv.Unpaid
Georgia Emergency Management Agency Sophomore, Jr, SrYear Round3.0 GPA or higherPaid
Georgia Environmental Finance Authority Sophomore, Jr, SrSemesterMust be a currently enrolled sophomore, junior, senior, graduate student or law student. Must be in good academic standing. Must be attending a Georgia college, university or law school.Paid
Georgia Forestry Commission OpenYear RoundRequirements varyPaid
Georgia Games Commission OpenSemester/FT/PT/Weekend only/Four week compactHousing/partial meal reimbursement, apartment (utilities covered)Paid
Georgia Technology Authority Marketing, Accounting, Project Management, Corporate GovernanceSpring/SummerFreshman, Sophomore, Jr, Sr enrolled in a Georgia state and/or College. Must be enrolled during internship.Paid
Governor's Office (Governor's Internship Program) Jr, SrFall/Spring/SummerFall/Spring 18 wks, Summer 13 wks. Resident of GA or a student at a GA college/Unv/Law school.Paid
Governor’s Office of Planning and Budget Public Administration, Public Policy, Political Science, EconomicsFall (14 weeks), Spring (12 weeks), Summer (10 weeks)Junior or senior undergraduate student enrolled in a Georgia college/university; majoring in public administration/policy or related field. Learn more on OPB’s internship program webpage Paid
Georgia Soil and Water Conservation Commission Horticulture, Engineering, Environmental Technology, Soil Science, and GIS MappingOpen Persons interested should contact josh.jackwood@gaswcc.ga.govPaid
Secretary of State GA College/UnvFall/Spring/SummerAuthorized to work in the U.S. resident or non-resident that is currently enrolled in a GA College/Unv/law school.Paid
Georgia Department of Corrections All MajorsFall/Spring/SummerEnrolled in a Georgia university and/or college at the time of intern. Unpaid
Georgia Department of Early Care and Learning All MajorsFall/SummerEnrolled in a Georgia university and/or college at the time of intern. Paid
State Accounting Office Accounting MajorsSummer/FallJr/Sr in a Georgia state and/or College. Must be enrolled during internship.Paid

Internship Opportunities

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Council for the Arts Graduate or Recent GradOpenMust go to www.georgia.org (GA Dept of Economic Dev) to apply.Unpaid
Criminal Justice Coordinating Council GraduateSemester8 weeks. FT students, Criminal Justice, Forensic Science, or related career fields. Accredited college or Unv.Unpaid
Department of Community Supervision GraduateSemesterVarious majors at an accredited college/university, 2.5 GPA min.Unpaid
Department of Human Services Graduate; majors gerontology, social work, health care administration, communications, public administration, law, criminology, psychology, sociology and other fields.SemesterGraduate students enrolled at an approved accredited college or university under the U.S. Department of Education; Students must maintain a 3.0 GPA; Georgia residents or students attending or who attended a Georgia college, university, or other educational institution may be given preferenceUnpaid
Department of Law (Attorney General) Third year law studentsSummerEnrolled in an accredited law school.Paid
Department Economic Development Graduate or Recent GraduateOpen3-8 Months, Resident of GA or attend a GA institution of higher learning.Unpaid
Georgia Public Broadcasting Graduate or Recent Graduates out of school for less than a yearSemesterMust be able to commit to a full semesterUnpaid
Georiga Board of Pardons and Paroles GraduateSemesterAlternate schedules may be arranged. Various majors. Must be a U.S. citizen or a lawful alien, 4 yr accredited college/Unv GPA 2.5Unpaid
Georiga Bureau of Investigations GraduateOpen8 weeks. FT students, Criminal Justice, Forensic Science, or related career fields. Accredited college or Unv.Unpaid
Georiga Environmental Finance Authority Graduate or Law School StudentSemesterMust be a currently enrolled sophomore, junior, senior, graduate student or law student. Must be in good academic standing. Must be attending a Georgia college, university or law school.Paid
Governor's Office (Governor's Internship Program) Graduate, Law student, not more than 1 yr past graduationFall/Spring/SummerFall/Spring 18 wks, Summer 13 wks. Resident of GA or a student at a GA college/Unv/Law school.Paid
Governor’s Office of Planning and Budget Public Administration, Public Policy, Political Science, EconomicsFall (14 weeks), Spring (12 weeks), Summer (10 weeks)Bachelor’s degree and enrolled in graduate program at a Georgia college/university; program of study or concentration in public administration/policy or related field. Learn more on OPB’s internship program webpage Paid
Prosecuting Attorneys' Council of Georgia FT second yr law studentsAt discretion of elected prosecutor in each office.Completed 2/3 of graduation requirementsUnpaid
Secretary of State GA College/Unv/Law schoolFall/Spring/SummerAuthorized to work in the U.S. resident or non-resident that is currently enrolled in a GA college/Unv/las schoolPaid
State Charter School Commission GraduateFallCurrently enrolled in graduate programs for education policy, education law, economics or related fieldPaid

Internship Opportunities

AgencyCareer InterestInternship TermRequirement CriteriaPaid/Unpaid
Department of Administrative Services Open to all majorsSemesterJr/Sr in a Georgia state and/or College. Must be enrolled during internship.Paid
Georgia Technology Authority Cybersecurity, Information Security, Developers, Web Developers, Digital Content DevelopersSpring/SummerFreshman, Sophomore, Jr, Sr, enrolled in a Georgia state and/or College. Must be enrolled during internship.Paid