Administrative Assistant II - Adult Education Division
This is a full-time benefited FLSA Non-Exempt position that reports to the Director of Curriculum and Instruction for the ESL program.
Hours: Monday through Thursday, 8:00 a.m. – 5:00 p.m. Friday 8:00 a.m. – 4:00 p.m. Flexibility to alter this schedule is required to accommodate occasional changes in staff and/or division hours.
Salary: $43,160
Minimum Qualifications (Job Code 61804): Associate’s degree in Business Administrative Technology *and* One (1) year of work-related experience *OR* High school diploma *and* Two (2) years related work experience.
Minimum Required Skills: Computer proficiency in Microsoft Word, Outlook and Excel and experience using data management systems. Must present a pleasant, personable, customer service-oriented demeanor and conduct themselves in a professional, approachable manner. Typing 50 WPM with accurate and detailed data entry and report generation skills; ability to prioritize and organize; and excellent multi-tasking skills are necessary. The ability to work in and with a culturally diverse population is essential. The person must be a self-starter who can work with minimal supervision and exhibit effective oral and written communication skills. Must be proficient in relaying information about multiple programs to internal and external clients.
Preferred Skills: Associate or above level degrees in business, office administration, or management who also possess experience in customer service in a professional office, a financial institution or an educational setting. Advanced Microsoft office skills; ability to organize tasks and assignments delegated by multiple sources; front desk reception and/or executive support experience, bi-lingual. Experience working with WIOA and community partners. GALIS experience.
Job Description: Under general supervision of program management, performs advanced and diversified receptionist/secretarial/clerical duties requiring broad and comprehensive experience, skill and knowledge of organization policies and procedures in support of the division. Completes administrative tasks and special projects as requested, not limited to the areas of student records and room reservations. May be cross-trained in various assignments relating to the operation of the division. Greets customers and provides assistance in a helpful and patient manner. Answers and addresses phone calls, emails and live chat.
Duties/Responsibilities | Percentage of Time |
| 60 |
| 10 |
| 3 |
| 5 |
| 3 |
| 2 |
| 5 |
| 3 |
· Turn in required reports accurately and on time. | 3 |
· Participate in staff development training sessions as required. | 3 |
| 3 |
Physical Demands: | Frequency (N)Never, (O)Occasionally or (C)Constantly |
Requires operation, access, or control of financial resources. | N |
Requires having a P-Card. | N |
Driving is a responsibility of this position. | N |
This position will have direct interaction or care of children under the age of 18 or direct patient care. | N |
This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). | N |
This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. | C |
This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. | O |
This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. | N |
This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. | O |
This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. | N |
Operating motor vehicles or heavy equipment with or without reasonable accommodation. | N |
Noisy environments. | O |
Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. | N |
Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. | N |
Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. | N |
Work in outdoor elements such as precipitation and wind. | N |
Assessing the accuracy, neatness and thoroughness of the work assigned. | C |
The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans , student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services.
The Technical College System and Technical Colleges shall promote the realization of equal opportunity through a positive continuing program of specific practices designed to ensure the full realization of equal opportunity. The following person has been designated to handle inquiries regarding the nondiscrimination policies: Lisa Richardson (LRichardson@GwinnettTech.edu), Title IX and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100, Room 323B, Lawrenceville, GA 30043, 678-226-6691.
