TEAM GEORGIA CAREERS A world of opportunity.

Login

Banner of Smiling People

Visitor Information Specialist - Columbus

📁
Administrative & Operations Support
💼
Economic Development, Georgia Department of - GDEcD

 

The Georgia Department of Economic Development (GDEcD) is the state’s sales and marketing arm. It is Georgia’s lead agency for attracting new business investment, encouraging the expansion of existing industry and small businesses, and locating new markets for Georgia products. As the state’s official destination marketing organization, it drives traveler visitation and promotes the state as a location for film and digital entertainment projects. GDEcD is responsible for planning and mobilizing state resources for economic development, fostering innovation and the arts to drive opportunity from the mountains to the coast. 

 

Explore Georgia, the Tourism team of GDEcD, is the state’s official destination marketing organization. Through its headquarters in Atlanta, nine Visitor Information Centers, and regional representatives across the state, this team inspires travel to and within Georgia through marketing programs developed and executed in partnership with the state’s travel industry.  

 

Welcome travelers. Tell Georgia’s story. Be the reason someone falls in love with our state. 

If you’re energized by meeting new people, passionate about Georgia’s culture, and thrive in a fast-paced, guest-facing environment, this role puts you at the front door of it all. 

What You’ll Do 

As a Visitor Information Specialist, you are Georgia’s ambassador. Every shift is an opportunity to shape a traveler’s experience and leave a lasting impression. 

You will: 

  • Greet and engage visitors with warmth, professionalism, and authentic Southern hospitality 

  • Provide expert guidance on Georgia’s destinations, events, attractions, dining, and hidden gems 

  • Help travelers plan routes, secure lodging, and locate mechanical, medical, or other essential services 

  • Maintain accurate visitor records and engagement data 

  • Represent Georgia at travel shows and special events to promote tourism and strengthen statewide economic impact 

  • Assist in updating event and attraction information for state publications and websites 

  • Support promotional campaigns, special projects, and marketing initiatives 

  • Work flexible rotating weekend shifts and some holidays to support our travelers.   

Your work directly supports tourism growth and contributes to tax revenue that benefits communities across the state.  Because travelers are on the road during weekends and holidays, our team is there to welcome them to Georgia when it matters most. In return, employees earn compensatory time that can be used later for personal time off and extended breaks. 

Why This Job is Fun 

  • You meet people from every state — and often from around the world 

  • You’re constantly learning about festivals, destinations, and experiences across Georgia 

  • No two conversations are the same 

  • You actively promote everything that makes Georgia unforgettable 

  • You help create vacations, reunions, adventures, and memories 

 

Why Columbus? 

Columbus, Georgia is known for its easy access to outdoor activities. The city sits along the Chattahoochee River and features the longest urban whitewater rafting course in the world, attracting visitors and adventure enthusiasts year-round. Columbus has a welcoming, community-focused culture. Many residents describe it as a place where people know their neighbors, support local businesses, and participate in festivals and community events. 

Benefits That Support You 

This position includes the full State of Georgia benefits package. Full-time specialists are eligible for: 

  • Paid state holidays (may be observed on alternate days) 

  • Generous paid leave 

  • State pension plan 

  • 401(k) plan options 

  • Health insurance 

  • Dental and vision coverage 

  • Life insurance 

  • Additional voluntary benefits 

 

 

The Georgia Department of Economic Development (GDEcD) is the state’s sales and marketing arm. It is Georgia’s lead agency for attracting new business investment, encouraging the expansion of existing industry and small businesses, and locating new markets for Georgia products. As the state’s official destination marketing organization, it drives traveler visitation and promotes the state as a location for film and digital entertainment projects. GDEcD is responsible for planning and mobilizing state resources for economic development, fostering innovation and the arts to drive opportunity from the mountains to the coast. 

 

Explore Georgia, the Tourism team of GDEcD, is the state’s official destination marketing organization. Through its headquarters in Atlanta, nine Visitor Information Centers, and regional representatives across the state, this team inspires travel to and within Georgia through marketing programs developed and executed in partnership with the state’s travel industry.  

 

Welcome travelers. Tell Georgia’s story. Be the reason someone falls in love with our state. 

If you’re energized by meeting new people, passionate about Georgia’s culture, and thrive in a fast-paced, guest-facing environment, this role puts you at the front door of it all. 

What You’ll Do 

As a Visitor Information Specialist, you are Georgia’s ambassador. Every shift is an opportunity to shape a traveler’s experience and leave a lasting impression. 

You will: 

  • Greet and engage visitors with warmth, professionalism, and authentic Southern hospitality 

  • Provide expert guidance on Georgia’s destinations, events, attractions, dining, and hidden gems 

  • Help travelers plan routes, secure lodging, and locate mechanical, medical, or other essential services 

  • Maintain accurate visitor records and engagement data 

  • Represent Georgia at travel shows and special events to promote tourism and strengthen statewide economic impact 

  • Assist in updating event and attraction information for state publications and websites 

  • Support promotional campaigns, special projects, and marketing initiatives 

  • Work flexible rotating weekend shifts and some holidays to support our travelers.   

Your work directly supports tourism growth and contributes to tax revenue that benefits communities across the state.  Because travelers are on the road during weekends and holidays, our team is there to welcome them to Georgia when it matters most. In return, employees earn compensatory time that can be used later for personal time off and extended breaks. 

Why This Job is Fun 

  • You meet people from every state — and often from around the world 

  • You’re constantly learning about festivals, destinations, and experiences across Georgia 

  • No two conversations are the same 

  • You actively promote everything that makes Georgia unforgettable 

  • You help create vacations, reunions, adventures, and memories 

 

Why Columbus? 

Columbus, Georgia is known for its easy access to outdoor activities. The city sits along the Chattahoochee River and features the longest urban whitewater rafting course in the world, attracting visitors and adventure enthusiasts year-round. Columbus has a welcoming, community-focused culture. Many residents describe it as a place where people know their neighbors, support local businesses, and participate in festivals and community events. 

Benefits That Support You 

This position includes the full State of Georgia benefits package. Full-time specialists are eligible for: 

  • Paid state holidays (may be observed on alternate days) 

  • Generous paid leave 

  • State pension plan 

  • 401(k) plan options 

  • Health insurance 

  • Dental and vision coverage 

  • Life insurance 

  • Additional voluntary benefits 

 

 

The Georgia Department of Economic Development (GDEcD) is the state’s sales and marketing arm. It is Georgia’s lead agency for attracting new business investment, encouraging the expansion of existing industry and small businesses, and locating new markets for Georgia products. As the state’s official destination marketing organization, it drives traveler visitation and promotes the state as a location for film and digital entertainment projects. GDEcD is responsible for planning and mobilizing state resources for economic development, fostering innovation and the arts to drive opportunity from the mountains to the coast. 

 

Explore Georgia, the Tourism team of GDEcD, is the state’s official destination marketing organization. Through its headquarters in Atlanta, nine Visitor Information Centers, and regional representatives across the state, this team inspires travel to and within Georgia through marketing programs developed and executed in partnership with the state’s travel industry.  

 

Welcome travelers. Tell Georgia’s story. Be the reason someone falls in love with our state. 

If you’re energized by meeting new people, passionate about Georgia’s culture, and thrive in a fast-paced, guest-facing environment, this role puts you at the front door of it all. 

What You’ll Do 

As a Visitor Information Specialist, you are Georgia’s ambassador. Every shift is an opportunity to shape a traveler’s experience and leave a lasting impression. 

You will: 

  • Greet and engage visitors with warmth, professionalism, and authentic Southern hospitality 

  • Provide expert guidance on Georgia’s destinations, events, attractions, dining, and hidden gems 

  • Help travelers plan routes, secure lodging, and locate mechanical, medical, or other essential services 

  • Maintain accurate visitor records and engagement data 

  • Represent Georgia at travel shows and special events to promote tourism and strengthen statewide economic impact 

  • Assist in updating event and attraction information for state publications and websites 

  • Support promotional campaigns, special projects, and marketing initiatives 

  • Work flexible rotating weekend shifts and some holidays to support our travelers.   

Your work directly supports tourism growth and contributes to tax revenue that benefits communities across the state.  Because travelers are on the road during weekends and holidays, our team is there to welcome them to Georgia when it matters most. In return, employees earn compensatory time that can be used later for personal time off and extended breaks. 

Why This Job is Fun 

  • You meet people from every state — and often from around the world 

  • You’re constantly learning about festivals, destinations, and experiences across Georgia 

  • No two conversations are the same 

  • You actively promote everything that makes Georgia unforgettable 

  • You help create vacations, reunions, adventures, and memories 

 

Why Columbus? 

Columbus, Georgia is known for its easy access to outdoor activities. The city sits along the Chattahoochee River and features the longest urban whitewater rafting course in the world, attracting visitors and adventure enthusiasts year-round. Columbus has a welcoming, community-focused culture. Many residents describe it as a place where people know their neighbors, support local businesses, and participate in festivals and community events. 

Benefits That Support You 

This position includes the full State of Georgia benefits package. Full-time specialists are eligible for: 

  • Paid state holidays (may be observed on alternate days) 

  • Generous paid leave 

  • State pension plan 

  • 401(k) plan options 

  • Health insurance 

  • Dental and vision coverage 

  • Life insurance 

  • Additional voluntary benefits 

 

High school diploma/GED and two (2) years of experience communicating information in a customer service setting; or one (1) year of experience required at the lower level Customer Svc Rep 1 (GST120) or position equivalent.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Economic Development, Georgia Department of - GDEcD

Georgia - Muscogee - Columbus

📁 Administrative & Operations Support

Behavioral Health and Developmental Disabilities, Georgia Department of - DBHDD

Georgia - Muscogee - Columbus

📁 Administrative & Operations Support

Community Supervision, Department of - DCS

Georgia - Muscogee - Columbus

📁 Administrative & Operations Support

CONTACT US

WE ARE HERE TO HELP

Contact the Human Resources Administration Division if you need additional guidance.

Call Us at 404-656-2705 or 1-877-318-2772

E-mail Us at


CHAT WITH US HERE
Applicant Resources

APPLICANT RESOURCES

Read Frequently Asked Questions (FAQs)
learn more
Sign Up for Job Alerts

TALENT COMMUNITY

Sign up for Job Alerts
join here
Twitter

TWITTER

Follow Us on Twitter
follow us
LinkedIn

LINKEDIN

Connect With Us on LinkedIn
connect

FAQs

You may search jobs by specific search criteria by using the Start Your Search option at the top of your screen or by clicking the Search All Openings button to see all posted jobs.


Once on the Job Search page, you may click on any job posting to see a more detailed description of the job requirements, duties, and any special instructions. You may apply from within the job detail by checking the Apply button at the top or the bottom of the page.

If you need an accommodation to assist in completing an application, please reach out to the specific Hiring Agency listed on the job posting for assistance.

Not ready to apply for a job? You can create a profile by clicking the Join Our Talent Community button and completing basic information such as contact information, professional and educational information, and attaching a resume. You can also setup job posting notifications by entering job search preferences. This will enable Team Georgia Careers to automatically notify you of a job posting that meets your job interests.


Your profile can be accessed by clicking the drop-down arrow by your name once you have signed into Team Georgia Careers.

The option to recover a forgotten password or username is available on the Login page. Select the applicable link and follow the instructions to recover your username or password.
Yes, Team Georgia Careers allows for the upload of additional documentation along with your profile. On the Attachment tab, the option to upload documents from your computer will become available to you.
Yes, if you select that option on the Personal Information tab in your profile.
Once you apply for a position in Team Georgia Careers, you will receive an email confirmation acknowledging the receipt of your job application.
You can follow the progress of your job submission(s) in Team Georgia Careers when you log in to Team Georgia Careers and check the My Jobpage tab. This will display all the jobs for which you have applied or started the application process, their current status and the status of your application.
Yes. To deactivate your account, go to My Account and click Deactivate next to the page title. Please note that by deactivating your account, the system automatically withdraws all your active job submissions.
Some veterans may be eligible to receive either 5 or 10 points added to their passing score on a numerically scored pre-employment assessment. Where no numerically scored assessment is used, preference may be given to eligible veterans whose qualifications for a job they have applied for are equivalent to the most suitable non-veteran applicant for that job. In order to receive credit for Veteran’s Preference, you must submit copies of the appropriate documentation to the Hiring Agency HR Department. Please note: Veteran’s Preference cannot be awarded until copies of the appropriate documentation have been received. Note that copies of documentation may not be returned.
Some jobs in the state of Georgia may require certification or licensure in a particular field. Please see the links below to the certifying sites for the most commonly required certifications and/or licensures:
Background checks can range from a verification of an applicant’s Social Security number to a detailed account of the potential employee’s history and may include driving records check, credit records, education, professional license, military record, as well as other checks, depending on the job and Hiring Agency.
The State of Georgia offers numerous resources for veterans through the Georgia Department of Labor. Please visit their website to learn more about the resources that are provided.
https://dol.georgia.gov/find-veteran-assistance-and-information