Program Testing Specialist- Adult Education

Duties/ Responsibilities

Percentage of Time

1.       Provides testing services to customers. Maintains necessary certifications and/or licenses.

1.1    Correctly administers testing through BEST Plus.

1.2.        Be professional and courteous at all times.

1.3.        Obtains accurate and complete student information and proper documentation needed to administer the testing. 

1.4.        Maintains appropriate certifications and/or    licenses necessary to provide testing functions.

50

2.       Coordinates logistics for sessions; ensures that facility area is scheduled and all equipment is prepared as needed.

2.1.        Coordinates the scheduling of lab services in a timely manner.

2.2.        Creates and maintains a comfortable and pleasant environment in which the testing process is taken seriously.

2.3.        Maintains order and quiet in the testing room.

2.4.        Verifies the candidate’s test. 

10

3.       Oversees the installation, maintenance, and upgrades of software and computer systems.

3.1.        Identifies and resolves problems and restores service to the user in a timely and efficient manner with minimum disruption to the user.

3.2.        Ensures that computer operations and equipment comply with applicable policies, procedures and rules.

3.3.        Responds to initial on-site requests for assistance and resolves problems in an effective manner.

3.4.        Ensures that all customers' applications continue to work as expected by performing maintenance on components as needed.

3.5.        Reports all incidents and responds when necessary.

5

4.       Maintains knowledge of current trends and developments in the field by attending professional development training, workshops, seminars and conferences.

4.1.        Attends internal and external educational programs and professional meetings as requested.

4.2.        Participates in regular meetings of available and applicable professional organizations.

5

5.       Studies attendance hours and testing numbers to ensure students are testing when required. 

6.       Monitors the activities of personnel to ensure compliance with TCSG policy manual and division procedures.

7.       Performs data entry of testing results into state database. 

20

8.       Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior.

5.1.        Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work.

5.2.        Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events.

5.3.        Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures.

5.4.        Accepts direction and feedback from supervisor and follows through appropriately.

5.5.        Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately.

10

Physical Demands: 

 Frequency 

(N)Never, (O)Occasionally or (C)Constantly 

Requires operation, access, or control of financial resources. 

N

Requires having a P-Card. 

N

Driving is a responsibility of this position. 

O

This position will have direct interaction or care of children under the age of 18 or direct patient care.   

N

This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). 

N

This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. 

C

This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. 

O

This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. 

N

This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. 

N

This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. 

N

Operating motor vehicles or heavy equipment with or without reasonable accommodation. 

N

Noisy environments. 

N

Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. 

N

Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. 

O

Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. 

N

Work in outdoor elements such as precipitation and wind. 

 N

Assessing the accuracy, neatness and thoroughness of the work assigned. 

 C