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Mass Care Program Manager

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Administrative & Operations Support
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Georgia Emergency Management and Homeland Security Agency - GEMA/HS

General Summary: Under broad supervision, the Mass Care Program Manager is responsible for supporting the coordination of ESF-6’s four primary functions: mass care, emergency assistance, temporary housing, and human services. Serve as GEMA/HS lead for planning, developing, implementing and managing the State Shelter Plan.  Serve as State subject matter expert on sheltering, feeding, distribution of emergency supplies processes. Serve as the State liaison for federally declared and other disasters and emergencies between this agency and other State of Georgia agencies, federal agencies, particularly the Federal Emergency Management Agency, community voluntary organizations, local governments and survivors. Work in the State Operations Center or in affected areas during and after actual disasters and emergencies and during drills and exercises. Frequent travel throughout the State to accomplish various training, planning, and coordination activities.  In times of emergency or disaster travel may be required with very short notice.  In the event of a major disaster assignment to a Joint Field Office located anywhere in the State, for an extended number of weeks may be required.

Responsibilities:    

·         Update and maintain the State Shelter Plan, ensuring alignment with all County-to-County Memorandum of Agreement (MOAs).

·         Collaborate closely with State ESF-6 partners, including the Department of Human Services, Department of Public Health, American Red Cross, The Salvation Army, and Georgia Voluntary Organizations Active in Disaster (GA VOAD).

·         Foster and sustain strong working relationships with local county emergency managers and other key stakeholders to support coordinated emergency shelter operations and planning efforts.

·         Assist with the development and preparation of plans, procedures, standard operating guides and other planning documents related to ESF-6 activities, including feeding and distribution of emergency supplies.

·         Facilitate a statewide network of faith-based, voluntary organization, private sector and local government organizations partnerships to support disaster ESF-6 planning and response activities.

·         Identify gaps in the public sector emergency management capabilities that can be addressed through the faith based, non-profit, voluntary organizations and private business sectors.

·         Take responsibility for envisioning, planning, preparing and conducting meetings, trainings, orientations and other events that facilitate planning and preparedness for ESF-6 mass care activities.

·         Completes special projects as requested. Other duties as assigned. Travel required.

Minimum Qualifications:  Bachelor's degree in Emergency Management, Public Administration, Business Administration, or a closely related field from an accredited college or university AND two years of professional level experience in mass care, disaster response and recovery. 

Preferred Qualifications: Master’s degree in related field of study.  Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess the following knowledge and professional work experience: 

1)    Knowledge of emergency management programs with special emphasis on sheltering, feeding, and distribution of emergency supplies.

2)    Past work experience in local, regional, state or federal government or with a VOAD organization. 

Excellent writing and communication skills required.  Requires exercise of independent judgment and initiative to perform a variety of Community Recovery planning and program management functions.

High school diploma/GED and one (1) year of experience required at the lower level Prgm Consultant 2 (GSP091) or any other combination of education and professional experience that provides the requisite knowledge, skills and abilities to successfully perform the job.

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As the season of renewal unfolds, April is the perfect time to invest in your personal and professional growth. Just as spring brings fresh starts, professional development offers new opportunities to strengthen your skills, boost your confidence, and take control of your career journey. Whether you're looking to expand your expertise or step into a leadership role, continued learning can open doors you never imagined.

Why Professional Development Matters

1. Grow Your Skills – Learning doesn’t stop after landing a job. Whether it’s mastering project management, social media marketing, or leadership strategies, acquiring new skills—both hard and soft—sets you apart in the job market and keeps you prepared for future opportunities.

2. Build Confidence— Taking the initiative to learn and grow reinforces your self-assurance. Employers value professionals who are proactive about their development and gaining certifications or expanding your knowledge base shows ambition, dedication, and credibility. It is also beneficial to join a professional organization or volunteer at professional events to showcase your dedication and gain more confidence in the industry.

3. Unlock Leadership and Networking Opportunities – Professional development isn’t just about learning—it’s about connecting. Attending industry workshops, conferences, or online courses can introduce you to professionals who can inspire and support your career aspirations. Plus, these experiences often lead to leadership opportunities that can accelerate your professional trajectory.

How the State of Georgia Supports Your Growth

Working for the State of Georgia means more than just a job—it’s a pathway to continuous growth and security. Many agencies offer opportunities for professional development, helping employees enhance their skills and advance in their careers. Whether through training, mentorship, or educational resources, investing in your growth can help you thrive in your role and beyond.

As we recognize April as a month dedicated to safety, health, and renewal, consider how your career can bloom with the right opportunities. Whether you’re looking for stability, career advancement, or a fresh start, the State of Georgia offers a variety of roles that align with your goals

Take the Next Step!

Join our Talent Community and be the first to know about new job openings, linked here. Follow us on social media for career tips, employee stories, and professional opportunities. Your next career move starts today—spring forward with Team Georgia Careers!

Team Georgia Careers will be visiting multiple college campuses to spread the word about new job opportunities with the State of Georgia! We look forward to meeting the brightest and most ambitious Faculty, Students and Alumni!

We will be visiting schools like Emory University, University of North Georgia, Mercer University, and more! Stop by our table at the career fairs and speak with us about how to find the best job for you at the state, and how to stay connected with us for all updates! We also have TGC goodie bags filled with treats, so don’t miss out!


Check out our Fall schedule below to catch us when we're in your area:


Douglasville Community Job Fair - August 5 – 10:00am – 3:00pm

Dalton State University – Fall Internship and Job Fair – August 29 - 11:00am – 1:00pm

Emory University – Career and Internship Expo – September 14 - 10:00am – 1:00pm

Emory University – Candler School of Theology Ministry, Non-profit, Government Career Fair - September 18 – 11:00am – 2:00pm

Columbus State – Turner College of Business Career Fair - September 19 – 10:00am – 2:00pm

University of Georgia – Fall Career and Internship Fair - September 20 – 12:00pm – 5:00pm

University of North Georgia – All Majors Career Fair (Dahlonega) - September 21 – 11:00am – 2:00pm

Savannah State – Career and Graduate School Fair - September 27 – 11:00am – 3:00pm

Mercer University – Fall Career Expo (Macon) - September 27 – 10:00am – 2:00pm

University of North Georgia – All Majors Career Fair (Gainesville) - October 3 – 11:00am – 1:00pm

Middle Georgia State – Jobs, Internships and Graduate School Fair (Macon) - October 10 – 11:00am – 2:00pm

Georgia Gwinnett College – Job and Graduate School Fair – October 12 12:00pm – 3:00pm

Georgia College – All Industry Career and Internship Expo – October 19 - 10:30am – 2:30pm

Valdosta State – Career Expo – October 25 - 2:00pm – 5:00pm



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Life in Georgia

Thriving cities and charming towns, beautiful countryside connecting mountain vistas with white-sand beaches, plus a temperate climate offering all four seasons make Georgia one of the very best places to live in the South. Across the state you will find world-class entertainment, professional and recreational sports, and restaurants providing cuisine from around the world. Come experience and enjoy life in Georgia.

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