IT Business Analyst 1
🔍 Georgia - Bibb - Macon
Job Opening: IT Support Specialist 1 (ITP060)
Annual Salary: $ 46,500.00
Under supervision, provides management information system user support on a continuing basis
Primary Duties & Responsibilities:
· Provides customer support in the maintenance of systems
· Provides ongoing operational and user assistance to address application problems,
provide on-call application support and assist users with application operations
· Provides technical support in the operation and use of application software systems
· Receives additional training, as required, to gain full proficiency and experience in all
areas
· Communicates with all levels of management and user department personnel to discuss
job execution status, requests for reprints, equipment status and related problems that
may occur
· Maintain accurate IT inventory.
· Installs and/or upgrades software on PC's as instructed
Entry Qualifications: High school diploma/GED, training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Preferred Qualifications: Working Knowledge of Active Directory, Microsoft OS... Windows 10, Windows 11, Windows Server, Microsoft Office 365 a plus.
Please note: If we receive a high volume of qualified applications, we may close this posting earlier than the stated deadline.