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Issuer Operations Analyst - State Based Exchange

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Administrative & Operations Support
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Insurance and Safety Fire Commissioner, Office of - OCI

Under broad supervision, the Issuer Operations Analyst is responsible for certification and compliance of Quality Health Plans (QHP), including Stand-Alone Dental Plans (SADP), sold through the Exchange and the Small Business Health Options Program (SHOP).

Develops and implements policies, application processes, timelines, data corrections, and certifications.

Reviews data submissions, certification timeline bulletins and Notice of Benefit and Payment Parameters provided annually to identify  changes to policies or processes.

Monitors the annual certification process for plans while conducting reviews of applications for compliance, adherence to federal and state plan certification standards.

Manages the annual auto re-enrollment process and forwards related health insurance carrier communications.

Confirms completion and accuracy of health insurance carrier and plan information within the enrollment system.

Performs periodic and targeted compliance reviews of health insurance carriers and plans ensuring compliance with market-wide standards and state-specific regulations.

Develops corrective action plans for non-compliance of health insurance carrier plans.

Maintains policies and operations of the Small Business Health Options Program, which provides small group health insurance coverage to eligible small businesses. 

Process employer applications and provides eligibility determinations for coverage. 

Provides data reports to the Internal Revenue Service (IRS), upon request.

Maintains records of enrollment reports in accordance with federal and state record retention policies.

Performs other duties as assigned.

High school diploma/GED and one (1) year of experience required at the lower level Prgm Consultant 2 (GSP091) or any other combination of education and professional experience that provides the requisite knowledge, skills and abilities to successfully perform the job.

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News and Updates

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Be sure to follow us on both LinkedIn and Twitter to stay up to date on current opportunities!

Are you considering a career change? The State of Georgia offers a wide range of rewarding opportunities with competitive benefits that can enhance your quality of life. Let's explore some of the key advantages of joining the State team.

Comprehensive Benefits Package

The State of Georgia is committed to providing its employees with a robust benefits package designed to meet diverse needs. Here's a breakdown of some of the key offerings:

• Healthcare: Choose from a variety of medical and dental plans, including Medicare Advantage options for retirees.

• Retirement: Enjoy a dual retirement plan with a traditional pension and a 401k.

• Paid Time Off: Take advantage of generous annual leave, sick leave, and 13 paid holidays.

• Financial Wellness: Access flexible spending accounts, life insurance, disability insurance, and more.

• Work-Life Balance: Benefit from flexible work options, employee assistance programs, and wellness initiatives.

Join Team Georgia

For more information on all the benefits of working for the state go here: https://careers.georgia.gov/benefits

Ready to explore the opportunities available at the State of Georgia? Visit careers.georgia.gov to browse current openings. Don't forget to follow us on social media for the latest news and insights into what it's like to work for the State.

Note: While the majority of state agencies offer the benefits outlined above, please be aware that certain entities, such as the University System of Georgia and community service boards, may have slightly different benefits packages.

Team Georgia Careers will be visiting multiple college campuses to spread the word about new job opportunities with the State of Georgia! We look forward to meeting the brightest and most ambitious Faculty, Students and Alumni!

We will be visiting schools like Emory University, University of North Georgia, Mercer University, and more! Stop by our table at the career fairs and speak with us about how to find the best job for you at the state, and how to stay connected with us for all updates! We also have TGC goodie bags filled with treats, so don’t miss out!


Check out our Fall schedule below to catch us when we're in your area:


Douglasville Community Job Fair - August 5 – 10:00am – 3:00pm

Dalton State University – Fall Internship and Job Fair – August 29 - 11:00am – 1:00pm

Emory University – Career and Internship Expo – September 14 - 10:00am – 1:00pm

Emory University – Candler School of Theology Ministry, Non-profit, Government Career Fair - September 18 – 11:00am – 2:00pm

Columbus State – Turner College of Business Career Fair - September 19 – 10:00am – 2:00pm

University of Georgia – Fall Career and Internship Fair - September 20 – 12:00pm – 5:00pm

University of North Georgia – All Majors Career Fair (Dahlonega) - September 21 – 11:00am – 2:00pm

Savannah State – Career and Graduate School Fair - September 27 – 11:00am – 3:00pm

Mercer University – Fall Career Expo (Macon) - September 27 – 10:00am – 2:00pm

University of North Georgia – All Majors Career Fair (Gainesville) - October 3 – 11:00am – 1:00pm

Middle Georgia State – Jobs, Internships and Graduate School Fair (Macon) - October 10 – 11:00am – 2:00pm

Georgia Gwinnett College – Job and Graduate School Fair – October 12 12:00pm – 3:00pm

Georgia College – All Industry Career and Internship Expo – October 19 - 10:30am – 2:30pm

Valdosta State – Career Expo – October 25 - 2:00pm – 5:00pm



Be sure to follow us on both LinkedIn and Twitter to stay up to date on current opportunities!

LinkedIn: https://www.linkedin.com/showcase/teamgacareers

Twitter: https://twitter.com/teamgacareers

Instagram: https://www.instagram.com/teamgeorgiacareers_/

Facebook: https://www.facebook.com/teamgeorgiacareers

Life in Georgia

Thriving cities and charming towns, beautiful countryside connecting mountain vistas with white-sand beaches, plus a temperate climate offering all four seasons make Georgia one of the very best places to live in the South. Across the state you will find world-class entertainment, professional and recreational sports, and restaurants providing cuisine from around the world. Come experience and enjoy life in Georgia.

Video courtesy of Georgia Department of Economic Development

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