Intake and Evaluation Manager- Region 4 Field Office- Thomasville

Job Title:  Intake and Evaluation Manager- Region 4 Field Office- Thomasville

Pay Grade: L

Workplace: Hybrid- 3 to 5 days in office per week

Travel: Roughly 30%

Job Summary:

 Reports to the Developmental Disabilities Regional Services Administrator (DD RSA)
 Manages the intake process for intellectual/developmental disability (IDD) services in a manner that is responsive to individuals and families and partner agencies
 Provides excellent internal and external customer service by maintaining constructive working relationships with Division of IDD staff, individuals in services, families, provider organizations and other state agencies involved in program implementation
 Implements and maintains standard statewide procedures for processing applications, scheduling assessments, and reviewing and responding to requests from providers
 Supervises Regional Operations Analysts, Social Workers, the Regional Intake Coordinator, and one or more administrative staff
 Monitors and maintains records of productivity of all supervisees and provides regular feedback on performance; notifies the DD RSA of performance issues and addresses unresolved issues consistent with DBHDD Human Resources processes
 Collaborates with the Director of Eligibility to ensure that waiver requirements regarding notification of eligibility determinations are met and to ensure completion of adaptive assessments for eligibility reviews
 Provides or facilitates trainings as needed on topics within the scope of I&E functions
 Serves as regional expert on IDD Connects; provides or facilitates technical support to staff and providers on common issues with IDD Connects
 Collaborates with the Regional Nurse Manager and Regional Board-Certified Behavior Analyst to schedule nursing and behavior assessments
 Oversees the ISP Clinical Review process, troubleshooting of any issues with service planning and prior authorizations
 Collaborates with Level of Care RN on approval and tracking renewals to prevent lapses in authorizations
 Oversees the reporting and tracking of state funded services by Operations Analysts and forwards findings to DD RSA
 Notifies DD RSA of barriers to health and safety identified by regional clinicians
 In conjunction with the DD RSA, oversees the preparation of routine and ad hoc reports based on requests from internal and external entities
 Acts on behalf of the Regional Services Administrator in the absence of RSA; this may include being available after hours for calls
 Other duties as assigned by the Regional Services Administrator; this may include assisting in other regions
 Ability to telework and maintain productivity as necessary
 Limited statewide travel including occasional overnight stays

 Preferred Qualifications - External:
 Experience working with individuals supported via waiver funded intellectual/developmental disability services
 Knowledge of and experience working with IDD Connects
 Proficiency with Microsoft Office Suite, primarily Word and Excel
 Supervisory experience

For benefits information, please visit: https://careers.dbhdd.ga.gov/why-dbhdd/  

Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.