Human Resources - HRM011, Mgr 2, Human Resources "Senior HR Operations Mgr" (pay grade N) - Atlanta, GA

HRM011, Human Resources Sr Manager  (pay grade N)

“Senior HR Operations Mgr”

Job Salary: $100,000

Description of Duties:  Directs and coordinates human resource management and/or human resource development activities of an organization to maximize the strategic use of human resources. Maintains functions such as employee compensation, recruitment, policy development, and regulatory compliance. Oversees the development and implementation of human resources policies. Directs subordinate managers and staff.

Job Specific Duties: The Senior HR Operations Manager oversees the execution and continuous improvement of HR processes, transactions, and systems to ensure accuracy, efficiency, and compliance. This role is responsible for the oversight of day-to-day HR operations, analyzing workforce data, and developing dashboards and metrics to provide actionable insights. The Senior HR Operations Manager partners closely with HR leadership and business units to drive operational excellence, support data-driven decision-making, and enhance the employee experience.

Key Responsibilities:

·       Manage and monitor HR transactions including onboarding, offboarding, job changes, compensation updates, leave administration, and benefits processing.

·       Ensure accuracy, timeliness, and compliance of all HR data and transactions within HRIS and related systems.

·       Oversee HR data integrity, conduct audits, and implement process improvements to reduce errors and streamline workflows.

·       Design, build, and maintain HR dashboards and reports to track key workforce metrics (e.g., headcount, turnover, time-to-fill, diversity, engagement, leave utilization).

·       Analyze HR data to identify trends, risks, and opportunities; present insights and recommendations to HR leadership and business stakeholders.

·       Partner with IT teams to optimize data access, system functionality and reporting capabilities.

·       Develop and maintain standard operating procedures (SOPs) for HR operational processes.

·       Support compliance with federal, state, and local employment regulations, as well as internal policies.

·       Lead or support special HR projects such as process automation, system implementations, and organizational initiatives.

MINIMUM QUALIFICATIONS

The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Minimum Qualifications

STATE ENTRY QUALIFICATIONS:

·       High school diploma/GED and four (4) years of managerial or supervisory experience in human resources;

·       OR two (2) years of experience required at the lower level Mgr, Human Resources (HRM010) or position equivalent.

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

AGENCY MINIMUM QUALIFICATIONS:

·       Bachelor’s degree in Human Resources, Business Administration, or related field required

·       5+ years of progressive experience in HR operations, HRIS, or HR data analysis.

·       Strong knowledge of HR processes, employment regulations, and compliance standards.

·       Proficiency in HRIS systems (e.g., Workday, Oracle, SAP, UKG) and advanced reporting/analytics tools (e.g., Power BI, Tableau, Excel).

·       Demonstrated ability to analyze complex data, create dashboards, and provide actionable insights.

·       Excellent organizational skills with strong attention to detail and process improvement mindset.

·       Strong communication and stakeholder management skills, with the ability to explain data findings in a clear, actionable way.

·       Commitment to providing quality customer service   

·       Analytical Thinking & Problem-Solving

·       Process & Data Integrity Focus

·       Collaboration & Relationship Building

·       Change Management & Adaptability

·       Confidentiality & Professional Integrity

AGENCY PREFERRED QUALIFICATIONS:  

·       Possession of a Master’s degree

·       Leadership experience managing HR teams or HR operations

IMPORTANT INFORMATION FOR ALL GDOT JOBS

The interview is just one part of the overall selection process and is not the only criteria used to make the final selection.  In addition to the interview, the final selection is based on the applicant’s work history and performance (documented in HR and/or Office files), PeopleSoft/employee status (i.e. rehire code), employee performance reviews, personnel file review (HR & Office Files), criminal background check, employment reference checks (including references and commendations from Managers and other relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and current work history will be considered.  

Good Employment Standing:

In accordance with the Interview and Selection Process (ISP), an applicant must have no active disciplinary actions to be in good employment standing.  Actions that may disqualify an applicant include letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary demotion (active for 12 months from the effective date); Performance Improvement Plans (PIP) and Leave Restriction Plans (active until 12 months after the date of conclusion).  In addition, an employee must have an overall ePerformance rating score of three (3) or higher on their most current evaluation.  Please note that Memorandums of Concern are not considered disqualifying factors.  Human Resources may remove any employee from consideration for selection who is pending a disciplinary action; however, if the action is resolved in the employee’s favor, he or she will be allowed to compete. 

THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT

THIS IS AN UNCLASSIFIED POSITION.

THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE

PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR

CONSIDERATION. ALL APPLICATIONS WILL BE PRESCREENED.

UPON PROMOTION, THE SELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB SPECIFIC MINIMUM SALARY, WHICHEVER IS GREATER. 

GDOT IS AN EQUAL OPPORTUNITY EMPLOYER