Election Voting Systems Generalist
POSITION SUMMARY:
Under direction of the Deputy Director of Information Technology for Voting Systems, this position provides operational and training support to all Georgia county election offices as a member of the Information Technology Voting Systems team. Position responsible for coordination of election equipment testing, coordination of county-level system support, coordination of county-level election systems training, and assisting in-house ballot building operations.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Professional interaction with county election office supervisors and staff, county election board members, county commission members, and county attorneys on a nearly daily basis.
- Communicates project status and progress of work product for review and briefing.
- Training Class Development and Coordination.
- Assist Ballot Building Operations.
- Design and execute long and short-term projects.
- Installs, analyzes and troubleshoots as necessary desktops, laptops, mobile devices, printers, monitors, peripherals, network, servers, phones, and switches.
- Maintains current inventory of all state-owned voting system equipment.
- Performs other duties as assigned.
- Support the roll out of Elections related initiatives.
- Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; identifies and involves appropriate internal or external expertise when appropriate; works proactively, addressing things before being forced to by events; accommodates new methods and procedures.
- Accepts direction and feedback from supervisor and follows through appropriately.
- Develops and maintains effective working relationships with users and peers.
- Server Support and On-site Equipment Testing - Develop and lead an array of short and long- term project.
SUPERVISION REQUIREMENTS: None
MINIMUM QUALIFICATIONS:
Bachelor's degree from a nationally accredited college or university, or completion of some post-secondary course work.
PREFERRED QUALIFICATIONS:
Bachelor's degree from a nationally accredited college or university in Education, Information Technology or Political Science
Knowledge and familiarity with the state’s voting system and election processes.
Knowledge, Skills and Abilities:
- Strong knowledge of desktops, laptops and mobile devices, as well as network equipment.
- Strong knowledge of MS Office.
- Demonstrated problem resolution and task management skills.
- Effective interpersonal, written, and oral communication skills.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language.
- Proven analytical and problem-solving abilities.
- Strong customer service orientation.
- Must be able to lift 75 pounds.
- Some travel required.
