Central Office Specialist - TLB

Central Office Specialist (Legal Secretary 1)

Job Code: LET020

Pay Grade: F

The Georgia Department of Labor is accepting applications to fill the Central Office Specialist position in the UI Appeals Department located at Georgia Department of Labor Headquarters in downtown Atlanta. 

This offer is time-limited based on the needs of the Agency and funding availability. 

ESSENTIAL FUNCTION & RESPONSIBILITIES 

Receives, investigates and processes appeals submitted via mail, fax, email and online accordingly to policy and procedures as directed.

Investigates the facts related to each appeal request and evaluates the evidence to determine the validity of the appeal.

Creates and maintains electronic appeal files for appeal hearings. 

Sends and mails hearing files to interested parties.

Ensures Tribunal records are updated with proper notes and entries. 

Ensures the Tribunal and Administrative Hearing Officers are up to date on the status of assigned cases and hearing files.

Performs other administrative duties.

SKILLS/ABILITIES

• Must be well organized
• Ability to multi-task
• Good communication and organization skills

PREFERRED QUALIFICATION

An Associate Degree or higher

One year working knowledge/experience in the unemployment insurance field 

Intermediate or high proficiency in Microsoft Word and Microsoft Excel

WHY YOU SHOULD APPLY 

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

Retirement and Savings Plans

Health Insurance (multiple plans)

Flexible / Voluntary Benefits

o    Flexible Spending Accounts (healthcare and dependent care)

o    Dental

o    Vision

o    Life

o    Disability

o    Long Term Care

o    Legal

Paid Time Off

o    13 Holidays

o    Annual Leave

o    Sick Leave

o    Other Leave, including Parental Leave

Employee Assistance Program

Employee Discounts

Employee Purchasing Program

Additional Information

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

The hiring process may involve one or more of the following: an interview, a timed written exercise, and/or an oral presentation. If there is a need for a reasonable accommodation during the hiring process, please advise the hiring manager. 

All decisions concerning the employment relationship for qualified applicants will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with the Georgia Department of Labor values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.