Cashier

Duties/Responsibilities:

Percentage of Time:

Customer Service Responsibilities

·       Greet all customers as they approach the cashier desk with a smile and friendly manner.

• Convey customer-focused behavior by making eye contact with all customers.

• Assist students, faculty, staff and others by informing and directing all who seek assistance in an accommodating manner.

• Answer the general Business Office telephone and cheerfully provide help that is needed.

• Promptly return all messages left on the general voice mailbox.

• Ability to handle difficult situations with composure and tact, thinking through each problem.

40%

Daily Cashiering Responsibilities

• Process cash, check and credit card transactions from students and other customers.

• Process cash transactions related to the college’s departments and their activities.
• Balance all receipts to the system at the end of each day.
• Prepare all cashier sessions in the system at the beginning of each day.

40%

General Duties

• Perform various data processing, as needed.
• Fax or email information to faculty, staff and students.
• Assist other Business Office personnel as time and workload permits.
• Other duties as assigned by Director of Student Accounts.

·       Assists business office staff with daily duties as assigned.

10%

Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior (Performed by all incumbents)

·       Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work.

·       Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events.

·       Shows flexibility in response to process change and adapts to and accommodates new methods and procedures.

·       Accepts direction and feedback from supervisor and follows through appropriately.

·       Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately.

5%

Performs other duties as assigned in the fulfillment of the needs, philosophy, and purpose of Gwinnett Technical College

5%

Physical Demands:

 Frequency

(N)Never, (O)Occasionally or (C)Constantly

Requires operation, access, or control of financial resources.

C

Requires having a P-Card.

N

Driving is a responsibility of this position.

N

This position will have direct interaction or care of children under the age of 18 or direct patient care. 

N

This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications).

N

This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation.

C

This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation.

O

This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation.

C

This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation.

N

This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation.

N

Operating motor vehicles or heavy equipment with or without reasonable accommodation.

N

Noisy environments.

N

Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation.

N

Light work that includes moving objects up to 20 pounds with or without reasonable accommodation.

O

Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation.

N

Work in outdoor elements such as precipitation and wind.

N

Assessing the accuracy, neatness and thoroughness of the work assigned.

C