Business Intelligence (BI) Specialist

The Technical College System of Georgia (TCSG) is seeking highly qualified applicants for their full-time Business Intelligence (BI) Specialist position in the Office of Workforce Development.  This position will play a critical role in supporting data-driven decision-making across the agency by transforming raw data into meaningful and actionable insights. This position will work closely with program managers, policy makers, and IT teams to analyze workforce program outcomes, develop performance dashboards, and streamline reporting processes. The BI Specialist will support initiatives that enhance operational efficiency, monitor program success, and ensure compliance with federal and state reporting requirements. This position is located at the TCSG System Office in Atlanta at 1800 Century Place, Atlanta, GA  30345.  

RESPONSIBILITIES 

·       Extract, clean, and analyze data from multiple internal systems and external data sources.

·       Create and maintain dashboards and reports that measure the effectiveness of workforce programs (e.g., entered employment, earnings, skills gains, and credential attainment).

·       Prepare comprehensive data summaries, presentations, and reports for program managers, executives, and other stakeholders.

·       Design and implement data models, reports, and dashboards using BI tools (e.g., Power BI, Tableau).

·       Continuously monitor and improve data quality, accuracy, and timeliness.

·       Provide technical expertise in integrating various data sources, including case management systems, labor market data, and federal reporting systems.

·       Work with cross-functional teams to identify and meet business intelligence needs.

·       Provide guidance and training to agency staff on BI tools and data interpretation.

·       Collaborate with IT and program staff to automate reporting processes and ensure data is available and accessible in real-time.

·       Assist in evaluating the impact of workforce programs and services, identifying trends and areas for improvement.

·       Participate in strategic planning processes by providing data-driven insights and forecasting workforce trends.; and

·       Other duties as assigned.

MINIMUM QUALIFICATIONS 

Bachelor’s degree in Business Analytics, Data Science, Computer Science, Economics, or a related field *OR* three (3) years of experience in business intelligence, data analytics, or a similar role, preferably in a government or public service setting, working with workforce development programs, WIOA, or labor market data is highly desirable.

PREFERRED QUALIFICATIONS 

·       Experience in state or local workforce development programs.

·       Familiarity with labor market information systems and economic forecasting tools.

·       Understanding of federal workforce legislation, including WIOA and related performance reporting requirements.

·       Strong analytical and problem-solving abilities.

·       Excellent written and verbal communication skills.

·       Ability to manage multiple projects and prioritize tasks in a fast-paced environment.

·       Strong attention to detail and commitment to data accuracy.

·       Proficiency with BI tools (e.g., Power BI, Tableau).

·       Advanced Excel skills, including pivot tables, charts, and data visualization.

·       Experience with databases and query languages (e.g., SQL) for data extraction and analysis.

HOW TO APPLY 

Interested parties should apply at Team Georgia Careers, Team Georgia Careers Website 

Applications will be accepted until December 27, 2024. Due to an anticipated large volume of applications, only those who receive an interview will be notified of the status of the position. 

It shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation. 

Federal Law requires ID and eligibility verification prior to employment. 

All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment. 

Applicants who need special assistance may request assistance by phoning (404) 679-1759. 

The Technical College System of Georgia is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). 

An Equal Opportunity Employer