Under general supervision, counsels and assists veterans, their dependents and survivors in applying for all veterans entitlement programs in accordance with Title 38 US Code of Federal Regulations, state and federal policies, procedures and guidelines. May assume responsibility for operation of a field office and perform related duties as directed. Interviews & counsels clients concerning all veterans benefit entitlement programs. Supervise subordinates.. Maintains knowledge of trends and changes in laws by reading appropriate regulations, laws, and other literature, and attending seminars and conferences pertaining to veterans benefits. Establishes and maintains a working relationship with the public, community, veterans organizations, and elected officials.. May collaborate with VA Medical Center personnel to assure veterans are receiving timely uninterrupted medical care and benefits.. Provides administrative support for regular office operation and special projects. Assist Supervisor with functional responsibilities as directed.

Must have a valid driver's license able to successfully complete a National Agency Check with Inquiries (NAC-I) and fingerprints to obtain a required Personal Identity Verification (PIV) card issued by the Department of Veterans Affairs. This condition of employment may not be waived. Failure to obtain a PIV card will result in immediate termination of employment.

Must pass the Training Responsibility Involvement Preparation of Claims Test (TRIP)

Must be able to attend Annual Training.