UI Claims Examiner Associate

UI Claims Examiner Associate (UI Claims Examiner I)

Job Code: RCP070

Pay Grade: F

The Georgia Department of Labor is accepting applications to fill multiple UI Claims Examiner Associate positions in the Benefits Payment Control Unit.  

The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303

JOB SUMMARY 

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

The UI Claims Examiner Associate completes duties to support the establishment of unemployment insurance claim overpayments, including investigating fraudulent and non-fraudulent overpayments.

ESSENTIAL FUNCTION & RESPONSIBILITIES 

• Reviews unemployment insurance claims for overpayments.

• Establishes and investigates fraud and non-fraud overpayments.

• Processes Employer and Claimant Wage Audit Notices.

• Conducts fact-finding procedures on an overpayment to determine whether the overpayment was due to fraud.

• Processes payments received and prepares daily deposit.

• Reviews appeals that are remanded to the overpayment unit.

• Reviews New Hire information received.

• Identifies any issue(s) and determines the correct department(s) to address the issue(s).

• Performs daily clerical and follow-up tasks in support of overpayment/fraud investigation. activities

Preferred Qualifications 

• Bachelor's degree in a related field from an accredited college or university

• One year of experience working in the unemployment insurance benefits program

• Two years of experience performing duties related to determining program eligibility

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
  • Flexible Spending Accounts (healthcare and dependent care)
  • Dental
  • Vision
  • Life
  • Disability
  • Long Term Care
  • Legal
• Paid Time Off
  • 13 Holidays
  • Annual Leave
  • Sick Leave
  • Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION:

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law). 

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.