The Georgia Department of Driver Services, Regulatory Compliance Division, is seeking a qualified candidate for the position of Safety and Compliance Specialist within its CDL Fraud Prevention Section.

Under limited supervision, the incumbent will be responsible for all facets of the initial and ongoing certification requirements of Commercial Vehicle Driver Training School Owners and Instructors, as well as State CDL Examiners and Third Party CDL Examiners throughout the State of Georgia; including, but not limited to; auditing and monitoring all CDL regulated programs, instructors, and Examiners within his or her area of assignment to ensure compliance with federal regulations, agency rules and state law. Will be expected to interpret and maintain knowledge of amendments to state, federal and other regulations. The incumbent will also:

•                Establish and implement a data collection instrument for use within the CDL Unit to collect and analyze monitoring events for each site;

•                Utilize the baseline data to increase compliance rates by five percent each year;

•                Identify schools, instructors, testers and examiners with low compliance rates for a closer review;

•                Conduct audits of schools, instructors, testers or examiners suspected of fraud or mismanagement when referred by CDL examiner monitors;

•                Prepare formal Audit Reports for submission to Management in preparation for a decision regarding any potential adverse action;

•                Work cooperatively with management for a Corrective Action Plan (CAP) for the school, instructor or examiner;

•                Ensure a CAP response is received from the school, instructor or manager;

Identify topics or activities needed Statewide for additional training and assist with CDL training events.

Additionally, the incumbent will be responsible for responding to management and customer inquiries in a professional and timely manner, in accordance with the core values of the Department of Driver Services. The incumbent will be expected to maintain a positive attitude and be receptive to change in a fast-paced environment.

The incumbent will be responsible for investigating customer complaints, presenting his or her findings to management, and making recommendations to management on the most appropriate course of action. The incumbent will be expected to serve on task teams and workgroups. The incumbent will be expected to develop strong partnerships between the Division and its internal and external business partners. The incumbent will be expected to assist with training events, certifications classes, and community outreach efforts.

Conditions of Employment:

In-state travel is required for employees in this job. Week long, overnight travel is also required. Selected candidate must possess a valid driver’s license and have the ability to travel statewide. Selected applicant must also be able to  physically maneuver under commercial vehicles of all types to conduct vehicle inspections. This position will also involve bending, lifting, and fueling commercial vehicles, performing outdoor activities, working in inclement weather,  working holidays, and working around moving vehicles.

THIS IS A GRANT FUNDED POSITION.

Competencies Needed:

Skills:

•              Ability to maintain strict confidentiality

•              A solid working knowledge of Microsoft office software.

•              Excellent written and oral communication skills

•              Ability to assist in conducting training sessions statewide

•              Ability to inspect materials for compliance

•              Ability to interpret federal and state laws, rules, regulations and guidelines

•              Ability to make decisions with limited supervision

•              Ability to use imagination to develop new and innovative processes and solutions.

•              Ability to prioritize and multitask.

Minimum Qualifications:

High school diploma/GED and two (2) years of job-related experience in the commercial driving industry operating a commercial motor vehicle (CMV), making determinations for eligibility or compliance based on federal or state rule or law, analyzing customer behavior to identify fraudulent patterns, etc.; or one (1) year of experience required at the  lower level Safety & Complnc Spec 1 (RCP010) or position equivalent. Note: Some positions may require a valid driver's license. Note: Some positions may require certification and/or licensure.

OR

Associates degree in a related field such as business administration, criminal justice, data analytics, accounting, loss prevention, etc. from an accredited college.

Preferred Qualifications:

Preference will be given to those applicants who, in addition to meeting the minimum qualifications, possess one or more of the following:

•             Georgia Class A CDL and/or Class B CDL with P and S endorsements

•             Experience driving a commercial motor vehicle

THIS IS A GRANT FUNDED POSITION.

Applicant Instructions

Use the following link to apply for this position:  https://careers.georgia.gov 

If you are having issues with your profile or application, contact the Taleo Helpdesk at

               1-877-318-2772 or HRA@doas.ga.gov.

Application materials should be filled out carefully and completely. An incomplete application/online resume or an application/online resume with insufficient information may result in an applicant not being considered for a vacancy.

Describe your employment background in full.

Resumes will be screened for the training, experience, and/or competencies listed as the Minimum Qualifications for the job. Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess One or more of the Preferred Qualifications.

All resumes will be reviewed and considered; however, all applicants may not be interviewed.

Due to the large volume of applications received by this office, we are unable to provide information on your application status over the telephone. Applicants can log back into your profile and see the status of each of the applications you have submitted.

DDS employees, in the event of an identified emergency, may be required as a term and condition of employment, to assist in meeting the emergency responsibilities of the Department. In addition, in an emergency situation, they may be required to perform responsibilities that are not regularly assigned to them in order to continue the operations of the agency.

NOTE: Information in this announcement is subject to change. This announcement is subject to close at any time.