Quality Assurance & Projects Specialist 2

This Announcement is Open to the Public

The Georgia Department of Revenue is seeking a Quality Assurance & Project Specialist 2 to support employee training and development within the Motor Vehicle Division. In this role, you’ll help design and deliver engaging training programs that support both new hires and current staff.

Join us and become part of a supportive, team-focused environment where collaboration and camaraderie thrive. We offer ample opportunities for professional growth to help you advance your career, along with a competitive salary and comprehensive state benefits, including paid leave, ensuring both your professional and personal well-being are prioritized.

What You’ll Do

• Assist with onboarding and employee training (virtual and in-person)
• Develop and update training materials, courses, and assessments
• Use data and feedback to improve training effectiveness
• Collaborate with team members on training initiatives
• Maintain training records and materials

Minimum Entry Qualifications

• Associate degree in Business or related field from an accredited college or university and 2 years of related experience
  OR
• 1 year of experience as a Business Support Analyst 1-GSP130
  (Equivalent combinations of education and experience may be considered)

Required Skills & Experience

• Experience with training, onboarding, or employee development
• Familiarity with Learning Management Systems (LMS)
• Strong communication and organizational skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to manage multiple priorities and meet deadlines

Preferred Qualifications

• Experience with e-learning or video tools (e.g., Camtasia, Animaker)
• Project management or instructional design experience

Salary & Pay Grade: Up to $48,048; Pay Grade K

This position is based at the Department of Revenue's South Meadow Regional Office, located at 4125 Welcome All Rd, Atlanta, GA 30349. Varying telework opportunities are contingent upon demonstrated proficiency after training and are subject to change based on DOR policies and ability to meet performance expectations.

Important Information:

All Department of Revenue positions are subject to annual State of Georgia tax records check. Additional background processes may be in place for some positions. The highest level of education indicated on your Team Georgia Careers Profile will be verified.

Equal Opportunity & Accessibility:

The Department of Revenue is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). If you require accommodation during the application or interview process, please contact dor-candidate-adarequest@dor.ga.gov.