Property and Casualty Complaints Analyst 2 (Consumer Services)
Under general supervision, the Property and Casualty Complaints Analyst 2 perform detailed audits and analysis of corporate practices in insurance to detect and remediate fraud and malfeasance issues.
Examines and analyzes insurance forms and policies to determine compliance with the rules, regulations, laws and underwriting practices.
Investigates complaints against companies, businesses and agents. Investigates consumer complaints of fraud or abuse.
Performs investigations, audits, and examinations according to established rules and regulations and other statutes.
Researches and analyzes state codes, federal regulations and industry manuals regarding forms, policies and procedures.
Performs other duties as assigned.
Associate degree from an accredited college or university and three (3) years of job-related experience; or one (1) year of experience required at the lower level Complnc Business Analyst 1 (RCP030) or position equivalent.