Program Manager, Artificial Intelligence (AI) - GTA

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The Georgia Technology Authority (GTA) is currently seeking a 

Program Manager, Artificial Intelligence  

The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 89 Executive Branch agencies and managed network services to more than 1,200 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security. Managed network services include the state’s wide and local area networks, voice, cable and wiring, and conferencing services.

Want to know more about our AWARD-WINNING Authority visit: https://gta.georgia.gov/

This position may close after a suitable candidate pool is received.

JOB SUMMARY: The Georgia Technology Authority (GTA) is seeking a dynamic and entrepreneurial Program Manager, Artificial Intelligence (AI) to lead the product and operational strategy of the Innovation Lab within GTA’s Artificial Intelligence (AI) Program. This role reports directly to the Chief Digital and AI Officer and is instrumental in managing end-to-end product pilot lifecycles for AI-enabled solutions, overseeing the Lab’s day-to-day operations, and driving strategic alignment across AI projects within state government.

The ideal candidate combines product management acumen, program execution expertise, and a passion for responsible AI innovation. This individual will lead agile teams, facilitate public-private collaborations, and cultivate a culture of experimentation and learning—ultimately helping deliver scalable, human-centered AI solutions that improve public service delivery.

RESPONSIBILITIES:

AI Product Management

●        Manage the product lifecycle of AI solutions incubated in the Innovation Lab, from ideation to pilot.

●        Partner with stakeholders to define AI product requirements, success metrics, and user-centric outcomes.

●        Translate policy goals and user needs into actionable product roadmaps for emerging technology projects.
Establish metrics and evaluation frameworks to assess the performance and impact of AI initiatives, driving continuous improvement and accountability.

Innovation Lab Operations

●        Oversee the daily operations of the Innovation Lab, ensuring it remains a collaborative space for prototyping, testing, and co-designing AI solutions with vendor partners and state agencies.

●        Coordinate resources, logistics, and communications to support workshops, hackathons, and lab-based experimentation.

●        Maintain lab infrastructure and optimize workflows to support rapid development cycles.

●        Develop and implement an AI innovation agenda aligned with Georgia’s broader digital strategy, ethics framework, and service modernization goals.

●        Provide program oversight across multiple AI initiatives—managing budgets, risks, timelines, and reporting structures.

●        Monitor progress and track measurable impact of Lab-driven AI solutions and pilots across agencies.

Stakeholder Collaboration

●     Build strong cross-functional relationships with agency leaders, technical teams, vendors, researchers, and community stakeholders.

●     Serve as a translator between technical teams and business owners to ensure clarity, alignment, and responsible deployment of AI solutions.

Governance and Ethics

●     Contribute to the development of ethical AI standards, procurement frameworks, and governance playbooks.
Ensure lab projects comply with data privacy, security, accessibility, and equity principles.

Capacity Building

• Oversee AI training direction aimed at building AI literacy and competency among state employees, ensuring the workforce is equipped to leverage AI technologies effectively.
• Lead training and knowledge-sharing efforts that grow AI and product management literacy across state agencies.
• Develop toolkits, playbooks, and learning resources to scale adoption of AI products and practices.

Cope Competencies:

●     Leading product development or innovation initiatives in a cross-functional environment.

●     Managing operational workflows, schedules, and budgets for R&D, innovation, or tech programs.

●     Running agile development sprints or startup-style discovery processes.

●     Translating technical concepts into accessible language for diverse stakeholders.

●     Empathy-based leadership and collaboration.

●     Exceptional verbal and written communication.
Strategic visioning and stakeholder influence.

AGENCY SPECIFIC QUALIFICATIONS:

Minimum Qualifications: 

●        Bachelor's degree in Computer Science, Artificial Intelligence, Human-Centered Design, Public Administration, or a related field AND three (3) years of experience in product management, program leadership, or innovation in a tech-forward environment.

●        Demonstrated knowledge of AI technologies, ethics in AI, and operational best practices.

●        Strong organizational, leadership, and problem-solving abilities.

Preferred Qualifications: (preference will be given to candidates with one or more of the following skills or experience)

●        Master's degree in a relevant field (e.g., AI, Public Policy, Innovation Management) AND five (5) years of experience leading product or innovation initiatives, preferably in the public sector or civic tech ecosystem.

●        Familiarity with AI governance, experimentation methodologies (e.g., design thinking, agile), and product-market fit evaluation.

●        A systems thinker with a bias toward action, comfortable navigating ambiguity while maintaining clarity of purpose.

●        Skills: Exceptional leadership, strategic thinking, communication, and stakeholder management skills. Ability to navigate complex environments and drive cross-functional collaboration.

●        Vision: A visionary leader with a passion for leveraging technology to improve public services and a commitment to ethical, transparent, and accountable AI deployment.

COMPENSATION/WORKER TYPE/ADDITIONAL DETAILS:

Target Hiring Salary Range: *$91,000.00

*Current Georgia state government employees will be subject to SPB rule provisions.

Worker Type: Hybrid – State of Georgia Remote Work Option

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Technology Authority offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account; in addition to telework opportunities depending upon position. More information on Benefits: https://team.georgia.gov/my-benefits/

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position may close after a suitable candidate pool is received.

Georgia Technology Authority does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.