Print Operations & Business Development Manager (Graphic Visual Arts Supervisor) 

Job Code: GSP033

Pay Grade: L 

Job Summary 

Print Operations & Business Development Manager is a dynamic leadership role that combines operational excellence with business development opportunities. This position oversees the production and delivery of high-quality print materials while driving revenue growth through strategic marketing to external clients. The ideal candidate will manage a 2-3 member print team, ensure exceptional customer service, and actively expand our client base to generate additional departmental revenue.

Key Responsibilities

Operations Management

• Processes, tracks, and fulfills all print orders from initiation to delivery with accountability for quality and timeliness.
• Leads day-to-day print shop operations ensuring superior quality standards, operational efficiency, and consistent deadline adherence.
• Operates and maintains advanced printing equipment including commercial presses, precision cutters, shrink wrappers, automated folders, booklet makers, and high-volume copiers.
• Manages sophisticated document workflow systems, including job location in Document Service files and PDF pool management
• Coordinates equipment maintenance schedules and manage service technician relationships to minimize downtime
• Approves employee timesheets and leave requests while providing hands-on supervision and mentorship
• Manages, mentors, and cross-trains print shop staff to build a versatile, high-performing team
• Prepares comprehensive monthly performance and operational reports for executive review
  
  
  

Financial Management & Procurement

• Sources and orders all materials and supplies for print projects while optimizing cost-effectiveness.
• Creates, enters, and manages purchase orders.
• Reviews, approves, and processes vendor bills for purchasing department with attention to accuracy and efficiency.
• Develops and manages annual print shop budget with responsibility for profitability and growth targets.
• Generates accurate and competitively-priced quotes for external work and manage comprehensive billing processes.
• Negotiates favorable vendor contracts to optimize costs for paper, software, equipment leases, and operational supplies.
  
  
  

Business Development & Marketing

• Actively markets print shop services to external clients and drives measurable revenue growth targets through strategic sales efforts.
• Collaborates with Communications Director and Executive Staff to develop and implement strategic plans governing print operations, sales strategy, and business growth initiatives.
• Builds and maintains strong relationships with existing clients while continuously developing new business partnerships
• Identifies emerging market opportunities and provides expert consultation on innovative print solutions.
  
  
  

Required Skills & Abilities

• Outstanding customer service orientation with meticulous attention to detail and quality standards
• Demonstrated supervisory and leadership experience with ability to motivate and develop team members
• Proven sales and marketing capabilities with demonstrated track record of successful revenue generation and client acquisition
• Excellent verbal and written communication skills with ability to present professionally to diverse stakeholders
• Advanced problem-solving and decision-making abilities in fast-paced, high-pressure environments
• Exceptional multitasking capabilities in deadline-driven operations with competing priorities
• Strong organizational and project management skills with ability to coordinate multiple complex projects simultaneously
• Technical aptitude for equipment operation, troubleshooting, and basic maintenance of sophisticated printing systems
  
  
  

Education and Experience

• Associate or Bachelor’s degree in business management, marketing, print management or related field and two years of experience in printing operations, sales or business development.  

Preferred Experience

• Proficient understanding of modern printing press technology, digital printing systems and merging print technologies
• Offset Litho Printing Press experience, preferred.
• Business development or sales experience
• Experience with procurement, vendor management, and contract negotiation
• Knowledge of quality control processes and industry best practices

WHY YOU SHOULD APPLY

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
• Flexible Spending Accounts (healthcare and dependent care)
• Dental
• Vision
• Life
• Disability
• Long Term Care
• Legal
• Paid Time Off
• 13 Holidays
• Annual Leave
• Sick Leave
• Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION:

In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law). 

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.