VACANCY ANNOUNCEMENT

Alternative Dispute Resolution (ADR) Division - Atlanta

Jump start your career with exciting, impactful work and real-world experience by joining the State Board of Workers’ Compensation! We are a state agency that serves a quarter million employers and over 3.8 million workers. We administer the workers’ compensation process for all employees injured while working in the state of Georgia. In part, the ADR Division provides mediation services for claims throughout the state – holding over 2,000 mediations per year.  

Do you have a student loan balance? As a state government employee, you may qualify for the federal Public Service Loan Forgiveness Program. Join our team, serve the public, and reduce your student debt!

Primary Duties and Responsibilities, included, but not limited to: 

Under general supervision, the ADR legal secretary performs general secretarial duties including typing of notices, awards, orders and other documents with a high degree of accuracy; maintains assigned case files and diary systems; schedules mediation conferences and conference calls; inputs statistical data; communicates with case parties and the general public in a service-oriented, friendly, and professional manner; screens and processes written communications and a heavy volume of telephone calls; manages multiple tasks; performs other duties to assist the administrative law judge(s) and others as assigned; performs all tasks and duties in a fast, efficient, and timely manner.      

Our preferred candidate is a balanced employee who works hard to serve the public, but also takes time to recharge and recommit. The State of Georgia’s paid time off program aims to maximize productivity both inside and outside the workplace by providing several leave programs including holiday (currently 13 paid holidays per year), annual and sick leave (accrual begins the first day of employment), and administrative leave (i.e., professional development, blood donation, jury duty, military duty, etc.). Currently, but subject to the discretion of the Board, legal secretaries are allowed to work from home two (2) days per week, following satisfactory completion of an initial on-boarding and training period.

Minimum Qualifications:

1.           Excellent verbal communication skills is mandatory, including the ability to relay information accurately and effectively.

2.            Professional demeanor with superior interpersonal skills, sound judgment, and demonstrated personal accountability   is mandatory.

3.            Being customer service-oriented is mandatory, including proficiency in communicating with the public (in person, electronically, and via telephone).  

4.            Organized, detail-oriented, and self-motivated, including the ability to complete assigned tasks in an independent, self-directed manner but also demonstrates the ability to work as part of a team.

5.            Comfort handling a high volume of telephone calls while simultaneously managing competing demands of the job.

6.            Strong computer skills, including proficiency in Microsoft Office.

 Additional Information:

1.            No applications will be accepted via fax or regular mail.

2.            Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail.

3.            All qualified applicants will be considered but may not necessarily receive an interview.

4.       Selected applicants will be contacted by HR for the next steps in the selection process.  Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Please upload the following with your application:

1.      Cover letter addressed to Judge Edwina M. Charles (ADR Division Director);

2.      Resume;

3.      References; and

4.      Writing Sample (at most 1-2 pages).