Human Resources Generalist

Position Summary:

The HR Generalist is responsible for delivering comprehensive HR services to employees and managers in a dynamic environment, ensuring the organization operates efficiently while maintaining compliance with employment laws and internal and external policies and procedures. This role will focus on key areas including but not limited to recruitment, onboarding, employee and benefits administration, and front-line support for our employees and managers. This is an exciting opportunity for a motivated professional interested in redefining HR service delivery at a service-oriented organization, contributing to the meaningful work that supports our mission and enhances the overall employee experience.

Essential Duties and Responsibilities

Recruiting and Talent Acquisition:

• Manage the full-cycle recruitment process, including job postings, candidate sourcing, interviewing, and offer negotiations.
• Partner with hiring managers to define role requirements and ensure timely and effective hiring.
• Maintain applicant tracking systems and report on recruitment metrics.

Onboarding and Orientation:

• Coordinate onboarding activities to provide a positive and seamless experience for new hires.
• Conduct orientation sessions to introduce new employees to company policies, benefits, and culture.
• Ensure all new hire documentation is completed accurately and in compliance with internal and external policies and requirements.

FMLA, ADA, and Compliance:

• Administer leave of absence programs, FMLA and ADA, ensuring compliance with federal and state laws.
• Serve as the point of contact for employees requesting accommodations, and collaborate with management to implement effective solutions.
• Maintain accurate records related to leaves and accommodations.
• Maintain knowledge of trends, best practices, and regulatory and program related requirements to ensure compliance.

Employee and Manager Support:

• Provide guidance to employees and managers on HR policies, procedures, and employee relations issues.
• Support managers in addressing performance concerns and developing action plans as needed.

Benefits Administration:

• Assist employees with benefit inquiries and enrollment upon hire and during open enrollment and due to qualifying events.
• Maintain and ensure accuracy of benefits enrollment data. Assist in preparation of ACA  tax filings and distribution of required forms.
• Conduct benefits training and provide support to employees in understanding their options.

Employee Administration:

• Maintain accurate and confidential employee records, including updates to the organization’s HCM.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Participate in HR audits and reporting to ensure compliance.

Additional Responsibilities, Projects, and Continuous Improvement

• Collaborate on HR projects and initiatives to enhance the employee experience and improve HR processes.
• Identify opportunities for efficiencies and implement solutions to streamline HR operations.

Skills and Competencies

• Demonstrated experience in key HR functions such as recruiting, FMLA/ADA administration, onboarding, benefits and employee administration, and employee relations.
• Strong verbal and written communication skills.
• Excellent problem solving and critical thinking abilities
• High attention to detail and organizational skills.
• Proficiency in HCM systems (Dayforce preferred) and Microsoft Office Suite.

Educational Requirements

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field or equivalent experience.
• Certifications:  PHR or SHRM-CP certification or ability to obtain certification within 6 months of employment.
• Experience:  Minimum of 3 years of HR experience.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to occasionally lift up to 20 pounds
• Occasional travel to local Agency locations.

Required Attributes

• Highly accountable, demonstrating ownership of responsibilities and consistent follow-through.
• Skilled at managing and prioritizing competing priorities in a dynamic environment.
• High level of emotional intelligence, empathy, and confidentiality.
• Strong ethical standards and commitment to integrity.
• Ability to build and maintain positive relationships across all levels of the organization.
• Resilient and adaptable to changing organizational needs.