Job Summary: The Employee Engagement Specialist will work to foster positive relationships across Customer Service Centers and Headquarters, addressing employee concerns, promoting a productive environment, and enhancing employee satisfaction. This role involves conflict resolution, HR policy guidance, and potentially mentoring other HR staff. Travel will be required 40% of the time. Work will primarily be performed at Conyers Headquarters, however, may be performed in a remote setting, depending on the location and team needs.

Key Responsibilities:

• Engage with employees across locations to resolve issues and improve morale.
• Mediate conflicts and provide coaching to managers.
• May conduct HR training on employee relations and company policies.
• Ensure compliance with labor laws and maintain confidential records.
• Collaborate with HR team to support organizational initiatives.
• Other duties as assigned

Entry Qualifications:

• High school diploma/GED and five (5) years of professional human resource experience, or one (1) year of experience at the lower-level HR Generalist 2 (HRP011) or equivalent position. Note: An equivalent combination of knowledge, education, job, or intern experience, training, or certifications may be substituted year-over-year to meet the qualifications for this role.
• Ability to travel to various Customer Service Centers as needed.

Preferred Qualifications:  Preference will be given to those applicants who, in addition to meeting the minimum qualifications, have:

• Bachelor’s degree in human resource management, training and organizational development, business administration, public administration, instructional technology, education or a related field from an accredited college or university.

                                                AND

• Two to Five years of experience in a related field, including roles such as HR coordinator, employee relations specialist, or HR team lead.
• Two or more years’ experience in conflict resolution, mediation, team building.
• Three to five years’ experience in local, state or federal government

Physical Requirements:

• Occasional lifting (up to 20 lbs.).
• Frequent travel (40%) to Customer Service Centers.

Driving Requirement: Must possess a valid driver’s license and be able to drive to various Customer Service Centers throughout the State of Georgia as required for the role.

Benefits:

·         Paid Holidays and Time Off, retirement benefits, healthcare, and more.

For more information on benefits, please visit http://team.georgia.gov/careers-total-compensation/

Eligible applicants may apply on www.team.georgia.gov/careers  

Due to the large volume of applications received by this office, we are unable to provide information on your application status over the telephone. Applicants can log back into your profile and see the status of each of your applications you have submitted.

All candidates are subject to background and credit checks.