HC 3 Licensing Supervisor
Position Summary: Under limited supervision, the HealthCare 3 Licensing Supervisor manages all aspects of the processing and evaluation of applications and registration for the Board of Nursing and the Board of Music Therapy.
Essential Duties and Responsibilities:
- Evaluates applications to determine that all criteria have been met in accordance with Board laws, rules, and policies.
- Provides a list of administratively licensed individuals for Board approval at each Board meeting.
- Supervises licensing analysts.
- Evaluates licensing analysts as to the quality and quantity of work performed.
- Submits weekly licensing status report to the Executive Director.
- Create goals with the Executive Director regarding processing applications, correspondence, and background checks.
- Suggests needed changes to improve the effectiveness of the application process.
- Revises licensure applications and applicant instructions as needed.
- Reviews and seeks Board guidance (as necessary) regarding applicant reentry, preceptorship proposals, and international graduates’ education.
- Ensures licensing analysts address call tickets within 24-48 hours.
- Ensure licensing analysts notify applicants of deficient items within 7 working days of receiving the application.
- Solicit feedback from licensing analysts to identify processing difficulties.
- Communicate best practices to licensing staff.
- Import transcript and exam information daily.
- Work with other boards of nursing and the NLC Commission to refine and streamline processes to comply with eNLC statutes.
- Work with other boards of nursing to implement best practices in Georgia.
- Train and assign daily workload to temporary staff.
- Prepares for GBI audits related to criminal background checks.
- Works with IT and PLB staff on new data system, GOALS, rolling out in September 2025.
- Communicates with APRN applicants regarding protocol agreements with Medical Board, DEA requirements, and practice in Georgia.
Qualifications: Bachelor’s degree in nursing with 2-3 years of nursing experience and 2-3 years of supervisory experience.
High school diploma/GED and six (6) years of job-related experience, which includes three (3) years in a lead worker, team leader, or supervisory role; or one (1) year of experience at the lower level (RCT012) or position equivalent.
