Full-Time Student Navigator

Atlanta Technical College (ATC) is seeking highly qualified applicants for its Full-Time Student Navigator position in the Student Engagement division.  This position is located on Atlanta Technical College’s Main campus, just south of Downtown Atlanta.

Under the general supervision of the Director of Student Success & Special Initiatives, the Full-Time Student Navigator will be responsible for coordinating and implementing focused student support services and interventions to help students persist in their program of study. The Student Navigator gathers statistical information and develops strategies to retain new and continuing students, and provides services which include academic advisement, academic progress review for traditional, online, and hybrid students, referral to support services, and coordination of retention efforts for at-risk students.

Duties and responsibilities include, but may not be limited to, the following:

·         Develop and maintain collaborative working relationships with cross-functional teams across the college to facilitate advisement, academic progress review, and the implementation of innovative retention programs and services for new, at-risk, and enrolled students.

·         Provide information on targeted career and educational pathways.

·         Coordinate and/or deliver supportive services that promote academic persistence and success.

·         Monitor student attendance, performance, and academic progress; provide outreach in response to TEAMS alerts.

·         Coordinate referral services with relevant college departments and community agencies.

·         Attend academic advising training, as well as department and division meetings.

·         Coordinate, track, report, and utilize retention data, research, and analysis using Target X, Banner, KMS, and other resources to identify obstacles to student achievement and retention.

·         Design, coordinate, and implement targeted intervention services, programs, and initiatives focused on student retention and development.

·         Draft and track targeted communication campaigns.

·         Function as part of an early alert team to support student persistence and retention.

·         Train faculty and staff on student retention services, support, and processes.

·         Participate in professional development opportunities to expand knowledge of the Student Navigator role and improve counseling resources, strategies, and college policies and procedures.

·         Participate in the TCSG Student Navigator peer group.

·         Perform additional duties as assigned.

COMPETENCIES:

·         Skill in the operation of computers and job-related software programs (Target X/Salesforce, Banner, LMS, KMS)

·         Effective human services skills, including coaching, mentoring, motivation, and tracking

·         Strong oral and written communication skills, along with effective interpersonal skills and the ability to engage with the public

·         Data analysis skills, including the ability to develop data visualizations and reports

Minimum Requirements:

Must possess and demonstrate a Bachelor’s degree in Education, Counseling, or a related field

AND a minimum of two (2) years of related professional experience in a college setting.

PLEASE UPLOAD A RESUME, TRANSCRIPT(S) AND CERTIFICATIONS.

 BACKGROUND SCREENINGS AND PRE-EMPLOYMENT DRUG TESTING ARE CONDUCTED PRIOR TO BEING HIRED.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail.  All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process.

Equal Opportunity Employer:

As set forth in its student catalog, Atlanta Technical College does not discriminate on the basis of race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . Faculty and staff with questions about equity or reasonable accommodation should contact Georgina Dumay, Director, Human Resources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. gdumay@atlantatech.edu  .

Do not send résumés to any of the email addressed above, they will not be opened or reviewed.