Financial Aid Specialist - FWS (Full-Time)

Atlanta Technical College (ATC) is seeking highly qualified applicants for its Financial Aid Specialist (Full-Time) position in the Financial Aid division.  This position is located on Atlanta Technical College’s main campus, just south of Atlanta. 

Under the general supervision of the Assistant Director of Financial Aid within the Division of Academic and Student Affairs, the Financial Aid Specialist is responsible for performing professional and administrative duties associated with the delivery of student financial aid services which may include Loans, FWS, Stale Aid Programs, Satisfactory Academic Progress, Outreach, VA, etc.

Duties include, but not limited to:

• Collects and reviews financial aid applications to determine completeness and eligibility.
• Determines eligibility and awards financial aid applicants using various software packages, processes applications and corrections, tracks documents, completes the verification process, generates tracking and award notifications.
• Generates and evaluates proposals, reporting, and outreach notifications for special populations.
• Requests additional information for incomplete or inconsistent applications to perform accurate needs analysis.
• Counsels and advises students and parents concerning federal, state, and institutional aid and application processes via appointment, walk-in, email, and phone communication.
•  Participates and collaborates with outreach efforts for the Office of Financial Aid (i.e., orientation and special events.)
• Assists with monitoring SAP status for students.
• Assists with front-counter duties as needed.

·       Performs other duties as assigned by the Financial Aid Leadership team.

COMPETENTCIES:

·       Knowledge of the student financial aid processes and procedures.

·       Knowledge of college, state, and federal student financial aid programs, regulations, and guidelines.

·       Knowledge of relevant federal and state regulations.

·       Skill in the operation of computers and job-related software programs.

·       Decision-making and problem-solving skills.

·       Ability to work independently as well as collaboratively.

·       Strong analytical skills to analyze and interpret financial data.

·       Ability to review, interpret and apply federal, state, and institutional policies and procedures.

·       Experience in delivering excellent, professional customer service, and attention to detail.

·       Demonstrates a positive, inclusive, and welcoming disposition

·       Skill in interpersonal relations and in dealing with the public, using tact, patience, and courtesy.

·       Ability to communicate effectively both orally and in writing.

Minimum Qualifications:

Must possess and demonstrate an Associate’s degree from an accredited college or university AND three (3) years of related work experience.

*** NOTE:  Experience may substitute for degree on a year-for-year basis. 

PREFERRED Qualifications:

Must possess and demonstrate a Bachelor’s degree or higher from an accredited college or university and four (4) or more years of related work experience.

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BACKGROUND SCREENINGS ARE CONDUCTED PRIOR TO SCREENING.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail.  All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process.

Equal Opportunity Employer:

As set forth in its student catalog, Atlanta Technical College does not discriminate based on race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . Faculty and staff with questions about equity or reasonable accommodation should contact Georgina Dumay, Director, Human Resources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. gdumay@atlantatech.edu .

Do not send résumés to any of the email addressed above, they will not be opened or reviewed.