Summary/Objective: 

Supervises, guides, and/or instructs the work assignments of subordinate staff with providing education and/or training to clients on the Roosevelt Warm Springs (RWS) campus. Prepares instructional materials and maintains order and cleanliness in the residential dorms. Plans and conducts team activities. Monitors and supervises various classroom functions.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.      Supervises, instructs, monitors, and documents Residential Advisor activities

2.     Counsels and advises clients and families about campus programs and residential policies, expectations, and GVRA policies and requirements.

3.     Assist the Campus Life Manager with executing educational events, community building, and social activities

4.     Participate in appropriate recruitment and enrollment activities including: open houses, local presentations, training sessions, orientation programs, career days, graduation, and etc.

5.     Oversee peer accountability for the Code of Student Responsibility

6.     Provide crisis response and crisis management

7.     Assist with opening and closing assigned residence hall each semester

8.     Participate in on-call duty rotation (including weekends and some break periods) in assigned residential area

9.     Assist students with personal, academic, and transition concerns

10. Encourage a cooperative and considerate living environment

11. Help resolve roommate or group conflicts that may arise

12. Respond to staff needs regarding resident and facilities concerns, including emergencies

13. Develop and attend departmental functions, Residential Advisor training sessions, special events, and weekly meetings

14. Reviews and ensures process is followed for duty and incident reports as required

15. Performs miscellaneous job-related duties as assigned.

16.  Supervise assigned personnel, conduct annual performance appraisals and make recommendations for appropriate employee action.

17. Evaluate the effectiveness of the department and make recommendations or revisions as necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies:

1.     Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

2.     Ability to develop and deliver presentations.

3.     Ability to communicate effectively, both orally and in writing.

4.     Knowledge of programs/services available to clients.

5.     Knowledge of customer service standards and procedures.

6.     Knowledge of community outreach practices.

7.     Knowledge of client and retention issues.

8.     Ability to interpret, adapt, and apply guidelines and procedures.

9.     Ability to investigate and analyze information and draw conclusions.

10. Ability to work effectively with diverse populations.

11. Ability to evaluate client case files and/or records.

Preferred Education and Experience:  

Preference will be given to applicants who, in addition to meeting the required education and experience, possess two (2) years’ experience in the development and implementation of residential processes maximizing use of technology to streamline processes and procedures.

Supervisory Responsibility:

This position supervises and plans the work of assigned staff.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

Incumbents working in this job perform duties in an office setting. This is a 40-hour workweek requirement. The position may involve managing a high-volume workload and demands a high level of accuracy while working with deadlines. Regular attendance is an important part of being successful in this position. Reasonable accommodations can be made available to qualified individuals upon request.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Thursday through Monday, 10:30 p.m. to 7 a.m. This position occasionally requires weekday work when students are not on campus.

Travel:

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

Additional Eligibility Qualifications:

None required for this position.

Work Authorization/Security Clearance:

As a condition of employment with Georgia Vocational Rehabilitation Agency, you must successfully complete a mandatory federal and national background check, pre-employment testing, and additional checks required for your job.

All candidates interested in employment with The Georgia Vocational Rehabilitation Agency must be legally authorized to work in the United States. The Georgia Vocational Rehabilitation Agency does not offer sponsorships for current or future employment visas (e.g., H-B1 employment visa).

AAP/EEO Statement:

GVRA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Reasonable Accommodations:

The Georgia Vocational Rehabilitation Agency is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request a reasonable accommodation during any step in the hiring process, please contact our HR Team at ada_request@gvs.ga.gov.

GVRA:

The Georgia Vocational Rehabilitation Agency operates five integrated and interdependent statutory programs that share a primary goal - to help people with disabilities to become fully productive members of society by achieving independence and meaningful employment. Our programs impact both employers and job seekers. Our bottom line is to tailor our services to fit your needs. And our promise to you is consistent professional service with responsive and responsible follow-up.