Conference Center Director

DESCRIPTION:

The Director of Conference Center is responsible for providing strategic leadership, operational oversight, and business development for the Georgia Piedmont Technical College (GPTC) Conference Center and related event spaces. This position manages day-to-day operations, facility maintenance, marketing, client relations, and revenue generation efforts to ensure the Conference Center delivers exceptional service and supports the College’s mission of workforce and community development.

ESSENTIAL FUNCTIONS:

• Direct and oversee all operational aspects of the GPTC Conference Center, ensuring smooth, efficient, and professional delivery of all events and facility rentals.
• Maintain all mechanical, audiovisual, and technical systems to ensure optimal performance during events.
• Develop, implement, and evaluate policies and procedures to ensure safe, compliant, and high-quality operations.
• Coordinate maintenance, repairs, and housekeeping for the facility to ensure a professional and welcoming environment.
• Ensure adherence to all applicable safety, security, and public assembly regulations.
• Provide ongoing coaching and professional development to ensure high performance and staff engagement
• Requires a flexible schedule that includes evenings, weekends, and occasional holidays.
• Involves occasional travel between GPTC campuses and partner locations.
• May require some physical activity related to event setup or technology management.
• Participate in campus and community events, meetings, and committees as assigned.
• Maintain a flexible work schedule, including evenings and weekends, to meet operational and client needs.

• Perform other duties as assigned to support the mission and goals of Georgia Piedmont Technical College.
•  Knowledge of principles and practices related to event management, facility operations, and hospitality services.
• Understanding of marketing strategies and customer relationship management.
• Proficiency in budget preparation, financial tracking, and analysis.
• Excellent communication, organization, and problem-solving skills.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Skilled in Microsoft 365 and event management software (e.g., Brightly, BANNER, or similar systems).
• Ability to establish and maintain positive working relationships with internal and external stakeholders

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Business Administration, Hospitality Management, Marketing, Communications, or a closely related field and five (5) years of management experience or related experience in event planning, conference center management, hospitality operations, or related areas.

PREFERRED QUALIFICATIONS:

• Master’s degree in a related field.
• Five (5) or more years of supervisory experience.
• Five (5) or more years of related experience in event planning, conference center management, hospitality operations, or related areas.
• Experience in higher education, hospitality, or conference center management.
• Proficiency with event scheduling and facility management software.
• Certified Meeting Professional (CMP) or equivalent certification.