Job Summary:
We are seeking a dedicated and organized individual to ensure the successful delivery of all services for meetings and conferences. This role involves coordinating with clients, vendors, and coworkers to create seamless events and provide exceptional service.

Key Responsibilities:

• Professionally manage client communications via phone and email, ensuring a positive experience from reservation to event day.
• Accurately track and update client information in the system.
• Oversee the planning and execution of events in the conference center, ensuring all details are thoroughly managed.
• Inspect and prepare conference rooms, ensuring they meet customer specifications before the event.
• Set up and ensure AV equipment is in place according to client needs.
• Finalize event details with clients and ensure all departments are informed for smooth execution.
• Schedule meetings, banquets, and customized events for the conference center.
• Maintain filing systems, prepare invoices, handle deposits, and ensure adequate supplies for events.
• Coordinate or supervise the setup of the Conference Center special functions. Address and resolve any client concerns or issues.
• Represent the institution at community functions and maintain relevant memberships.