PLEASE DO NOT APPLY ON THIS SITE.  YOU MUST APPLY AT

https://www.governmentjobs.com/careers/georgiadph

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Who we are. We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact.  No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths 
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you 

This position will report directly to the Director of the State Office of Vital Records. This position is responsible for managing the development, ongoing review and implementation of vital records operating policies and procedures, the production of strategic internal and external communications, call center management, and the development and maintenance of compliance and support initiatives.

Serves as a member of the Vital Records management team that implements the office’s strategic direction, policies, objectives, and operational plan to ensure high quality service is consistently provided to Georgia’s constituents and stakeholders.

Advises the Director of the State Office of Vital Records on compliance and training issues, and solution recommendations to assure compliance, improve communications, and overall training quality. 

Provides compliance and communications team with the direction, management, and professional development necessary to ensure the team effectively meets its objectives.

Prepares and provides various reports to director as requested. 

Responsible for all supervisory activity of team (e.g., hiring, on-boarding, setting performance and development objectives, evaluating performance, corrective action planning, recognition, review of leave requests, etc.).

Participates in special projects as required.

Unit Oversight and Direction:

Policy Management, Quality Assurance, and Process Improvement.
Creates and maintains standard documentation methodology and processes for internal Vital Records operations, and policies and procedures to drive consistency and knowledge transfer.
Establishes and monitors standardized policies, procedures, and guidelines. 
Reviews content and materials to ensure all correspondence reflects the highest level of professionalism in content and presentation.
Researches and responds to fraud inquiries from internal and external partners and stakeholders.
Interacts with the National Association of Public Health and Information Systems (NAPHSIS) as appropriate and manages the GA Vital Records content on their website.  
Coordinates the development and distribution of communications related to new and updated policies, procedures, and quality standards. 
Oversees the development and production of the Vital Records internal and external newsletters, inclusive of some content writing and editing.
Develops and manages communication content and input for various media channels to include website and social media.
Ensures quality of unit products, services, and deliverables.
Works in collaboration with DPH General Counsel’s office to respond to open records requests.
Performs other related duties as assigned.

PLEASE DO NOT APPLY ON THIS SITE.  YOU MUST APPLY AT

https://www.governmentjobs.com/careers/georgiadph