Client Support Worker Supervisor - CIH – WCGRH (First Shift - 8 a.m. – 5 p.m.)

Description - External

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia’s public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services.

The main office for DBHDD is located in downtown Atlanta.

Job Description

Job Title:  

Client Support Worker Supervisor - CIH – WCGRH (First Shift - 8 a.m. – 5 p.m.)

Pay Grade:  F

NOTE:

This is a full time benefit eligible position to include paid holidays, matching 401k and pension contributions, and eligibility to participate in DBHDD’s Employee Benefit Programs.  Employees are expected to work rotating weekends and rotating holidays.

Job Summary:

West Central Georgia Regional Hospital, Columbus, Ga is seeking qualified candidates for the position of Client Support Worker Supervisor - CIH – WCGRH (First Shift - 8 a.m. – 5 p.m.) - Columbus, GA.

Under general supervision, ensure that the CIH is adequately staffed during their shift and to make sure the homes can maintain an appropriate level of care and supervision for individuals and staff.  Supervises, guides, and/or instructs the work staff.  Assists with daily living activities in a male residential facility.  Observes and monitors client's behavior and charts observations and incidents.  Provides training on basic personal and social skills, simple academics, or work skills to consumers / students in a state school, hospital, juvenile detention facility, residence, group home, workshop, or supported employment environment..  May assist with meal preparation, ensuring or encouraging client group activity, providing transportation, and/or limited case management.

Primary Duties and Responsibilities:

• Instructs and advises clients/residents on daily living skills in one-on-one or group instruction.
• Observes and monitors client behavior May provide corrective feedback to clients on behavioral problems, daily decision-making, and the resolution of minor problems.
• Participates in case reviews, consulting with the team to evaluate the client's needs and plan for continuing services.
• Performs housekeeping duties, such as cleaning, washing clothes and dishes, and running errands.
• Plans and prepares meals, including special diets, and assists families in planning, shopping for, and preparing nutritious meals repairs and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Drives state owned vehicles to provide transportation for clients/residents to appointments and activities.
• Assists in presentation of educational group lectures related to appropriate topics.

Technical Competencies:  

• Ability to observe and monitor participants' behavior.
• Ability to assist and supervise participants with daily living activities.
• Ability to provide training and/or orientation services to participants.
• Ability to participate in supportive guidance, program planning meetings, consumer staffing and service training.
• Ability to complete evaluations to determine functional level of participants.
• Other duties as assigned.

Qualifications:

High school diploma or GED AND any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities.

High School diploma/GED and three (3) years of job-related experience providing social or direct care services to groups of special needs individuals in a human service setting, which includes one (1) year experience as a lead worker, team lead, or supervisory role.  Or, One (1) year of experience at the lower-level Client Support Worker 3 (SSS012) or equivalent position.  Note: Some positions may require a valid driver's license.

Preferred Qualifications:

• Ability to work independently and effectively supervise assigned staff.
• Personal organization skills and ability to work well with others.
• Excellent customer service skills.
• Excellent skills managing confidential files.
• Ability to communicate and write clearly in English.
• Proficient with Microsoft Office.
• Coordinate a schedule and assignment logs for assigned staff.
• Ability and willingness to attend residents' medical/psychiatric appointments and advocate for residents while on the appointments.
• Understanding of basic first aid medical procedures.
• Organizational skills and ability to coordinate the timely ordering/supervision of meds.

Benefits

In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits.

Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications. Preference will be given to applicants who meet one or more of the preferred qualifications and have demonstrated relevant experience clearly indicated in their work history.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.