Career Center Unit Supervisor - Douglas

Career Center Unit Supervisor (Employment Services Specialist Supervisor) 

Job Code: SSP093

Pay Grade: I

Salary:  $55,262.79

Administrative Policy 100-X, Salary Guidelines, will be used to determine the final salary to be offered

The Georgia Department of Labor is currently seeking qualified applicants to be considered for a Career Center Unit Supervisor position in the Douglas Career Center in Douglas, GA.

Essential Functions and Responsibilities:

Plans, monitors and organizes work

Plans and assigns staff workload

Demonstrates efficient and adaptable use of resources to ensure quality customer service

Monitors assigned programs to ensure policies and procedures are followed (i.e., UI, ES, Veterans, Trade

Ensures documentation, reports, and records are completed and submitted

Promotes staff development

Identifies training needs

Initiates cross training

Creates opportunities for staff to demonstrate leadership skills

Performance management

Evaluates employees at scheduled intervals

Adheres to performance management process timelines

Confers regularly with staff and provides specific feedback  

Communicates information timely and effectively

Relays information to staff in a clear and concise manner

Informs management of staff ideas, issues, and/or concerns

Ensures staff adheres to agency rules, regulations, and policies

Attends meetings and training as required to maintain knowledge of policies

Communicates current rules, regulations, and policies to staff (e.g., workplace safety, workers compensation processes, electronic communications)

Employee relations

Fosters a team environment

Conducts Staff Coaching/Progressive discipline

Reviews time charges to ensure accurate distribution

Conducts staff meetings at least twice a month

Monitors, reviews and approves staff leave

Collaborates with workforce system partners

Collaborates with public and private agencies to promote awareness of GDOL services

Identifies other workforce system services and ensures appropriate staff are informed of resources available to customers  

Preferred Qualifications

Bachelor’s Degree and 3 years of Unemployment Insurance Experience or High School Diploma and 5 years of experience in Unemployment Insurance. 5 years of Supervisor experience.

Why You Should Apply?

The Georgia Department of Labor offers a generous benefits package, which includes:

Pay and Recognition:

Semi-monthly pay

13 paid holidays

10 hours paid Annual and Sick leave each month (15 days/yr.). The amount of annual leave increases after 5 years (12 hrs./month or 18 days/yr.) and 10 years (14 hrs./month or 21 days/yr.) of service.

Insurance/Retirement:

Insurance: health, dental, vision, life, accidental death and dismemberment, and critical illness

Health savings and child care spending account

Short-term and Long-term disability plans

ERS Pension/401(K)/457 Retirement Plans 

Additional Benefits:

Legal

Employee Assistance Program

Student Loan Relief and Assistance

Discounts

Credit Union

Additional Information

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

The hiring process may involve one or more of the following: an interview and a written exercise. If there is a need for a reasonable accommodation during the hiring process, please advise the hiring manager. 

All decisions concerning the employment relationship for qualified applicants will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with the Georgia Department of Labor values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.