Business Support Analyst 2

Make a difference and join the DCA Team!  DCA gives employees more to do than merely make a living.  We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement.  If public service, a great environment, and the desire to enrich the lives of others motivate you to do your best work, you should consider joining the DCA Team. 

OUR MISSION

To help build strong, vibrant communities.

OUR VISION

For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities

OUR CULTURE

DCA is dedicated to helping build strong, vibrant communities. We are a diverse team of highly competent and committed professionals who strive to help people and communities thrive through technical expertise, innovative thinking and a passion for making a difference.  Team members are at their best when collaborating and supporting each other as they perform challenging and dynamic work.  We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. If public service and the desire to enrich the lives of others motivate you to do your best work, you should consider joining the DCA Team

 JOB DESCRIPTION

 Under general supervision of the Division Director, the Business Support Analyst performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies and vendors to address business issues. Exercise various latitudes of independent judgement. May administer or provide high level support for various projects, grants contracts, implementation of procedures, and/or any specialized functions. Assist with orientation and training(s). Responsible for scheduling appointments, maintaining calendars, and managing multiple priorities. Assist in the preparation of reports, gathering and researching information, preparing presentations, coordinating meetings, copying and filing, preparing notes, performing data entry, and other special projects as needed.

Minimum Eligibility Requirements

·         Associate’s degree in business or related field from an accredited college or university AND Two years of related experience OR Four years of related experience.

Preferred Qualifications

Preference will be given to applicants who in addition to meeting the minimum qualifications possess at least one of the following:

·         Knowledge of homeless assistance programs to include but not limited to Emergency Solutions Grants (ESG), Housing Opportunities for Persons with Aids (HOPWA), Permanent Supportive Housing (PSH), Continuum of Care (CoC) and other HUD or State funded programs

·         Effective oral and written communication skills

·         Ability to use available information to develop viable action items in compliance with the agency’s policies, procedures, and regulatory requirements

·         Ability to respond appropriately in challenging situations and serve as a resource to team members and internal/external stakeholders

·         Ability to coordinate and prioritize multiple tasks

·         Ability to assess and evaluate internal controls for programs and processes

Knowledge, Skills & Abilities

·         Ability to work in fast-moving, flexible environment and maintain priorities

·         Perform a broad range of administrative tasks, to include managing calendar of appointments using Microsoft Outlook, communicating with the public and DCA partners; assisting with special events; composing and preparing correspondence; etc.

·         Ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a balance among multiple priorities.

·         Ability to work with minimal supervision and handle a wide variety of activities and confidential matters with discretion

·         Work independently to develop work plans and strategies to meet the department’s needs and obligations

·         Prioritize, track, and manage multiple tasks with minimal supervision ensuring effective execution of assigned tasks and projects

·         Respond to inquiries, phone calls, correspondence, and email in a timely and responsive manner

·         Communicate effectively to convey ideas, issues, goals and interface effectively and professionally with department staff, external partners, and agency representatives

Working Conditions (travel, hours, environment)

·         This position is exempt, knowing it may include hours which exceed eight hours in a day or forty hours in a week

·         Occasional travel required including air and car travel

·         While performing the duties of this job, the employee will work primarily in a climate-controlled environment with minimal safety/health hazard potential

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Note: All duties and responsibilities listed are considered as essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  Marginal functions of the position (those that are incidental to the performance of the job duties) have not been included.   However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change.