IT ERP Busi Analyst 1 (Payroll Shared Services)

The State Accounting Office (SAO) provides accounting and financial reporting expertise for the State and is statutorily responsible for statewide financial reporting. The SAO also provides enterprise oversight and management of the State’s Enterprise Resource Planning (ERP) system, accounting policy development, financial business process improvement recommendations, and management of the payroll and accounting shared service centers.

The IT ERP Business Analyst 1 (ITP180) provides entry-level professional business analysis support within the Payroll Shared Services unit at the State Accounting Office, supporting centralized payroll processing for approximately 28 state agencies using TeamWorks and participating in the implementation and go‑live of GA@Work. The position focuses on gathering and documenting business requirements, analyzing payroll processes, resolving functional issues, and supporting testing and transition activities in a high‑volume, deadline‑driven environment.

Important Notes:

Candidates interested in employment with the SAO must:

·        Successfully pass a background check, including, criminal background/records check, employment and education verification, employment reference checks, credit evaluation and professional license checks, where applicable

·        Upon, and throughout, employment, both reside and work in the State of Georgia; and

·        Have current legal authorization to work in the United States without employer sponsorship. The SAO does not sponsor, or support employment based on non-immigrant visas, now or in the future, including but not limited to H-1B, F1, M1, J1, E2 or any other visa category

IT ERP Busi Analyst 1 – Payroll Shared Services (ITP180)

Pay Grade: L

Salary Range: $50,982.94 - $66,351.55

Minimum Qualifications:

Associate degree and three (3) years of related experience; or two (2) years of experience at the lower level IT Business Analyst 2 (ITP061) or position equivalent.  

Primary Duties and Responsibilities:

• Supports day‑to‑day payroll operations in TeamWorks by researching and resolving functional tickets, data discrepancies, and calculation issues for assigned agencies
• Assists in documenting current‑state payroll processes for Payroll Shared Services agencies, including earnings, deductions, time and labor, benefits, taxes, and off‑cycle processing
• Participates in requirements gathering for GA@Work payroll and related HCM/time functions, documenting business needs, use cases, and process flows under guidance of senior staff
• Executes test cases and scripts for configuration changes, payroll cycles, integrations, reports, and documents results and defects for system, integration, and user acceptance testing
• Assists with payroll validation and reconciliation activities, including gross‑to‑net checks, tax and retirement withholdings, and other statutory and policy‑driven calculations
• Helps prepare and maintain standard operating procedures, job aids, knowledge articles, and training materials for payroll shared services and agency users
• Provides first-line functional support to agency payroll personnel, including responding to inquiries, explaining system behavior, and escalating complex issues as appropriate
• Supports GA@Work implementation tasks such as data validation, parallel payroll testing, cutover checklists, and post–go‑live stabilization activities as assigned

Skills and Competencies:

• Analytical thinking and problem solving; ability to investigate payroll issues and interpret system outputs with guidance
• Effective verbal and written communication, including the ability to document processes and explain payroll concepts to non‑technical stakeholders
• Customer service orientation and professionalism when interacting with agency staff and internal teams
• Ability to organize work, manage multiple tasks against strict payroll deadlines, and adapt to changing priorities during the GA@Work implementation

Preferred Qualifications:

• Bachelor’s degree in business administration, accounting, finance, human resources, information systems, or a related field, or equivalent combination of education and related experience as defined in the State of Georgia professional job family guidelines
• Experience 2+ years in payroll, HRIS, finance, or business analysis
• Advanced knowledge of payroll concepts such as earnings, deductions, taxes, time reporting, and leave accruals
• High Proficiency with standard office software (e.g., Excel, Word, Outlook) for data analysis, documentation, and reporting
• Experience with TeamWorks (PeopleSoft) payroll or other large enterprise payroll/HRIS systems, particularly in a public‑sector or multi‑agency environment
• Exposure to Workday or GA@Work payroll, time tracking, or HCM modules through work experience, coursework, or implementation projects
• Experience working in a shared services or centralized service delivery model supporting multiple business units or agencies
• Prior involvement in system testing, data validation, or process improvement initiatives

Additional Information:

Please complete all sections of the application. A resume does not substitute for a complete work experience section.

All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the published closing date once a suitable applicant pool is identified. 

The State Accounting Office is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The State Accounting Office is an Equal Opportunity Employer