Director of Admissions
Job Summary: The Director of Admissions provides strategic leadership and operational oversight for all admissions functions at the College, serving as a key driver of access, enrollment growth, and student success. Reporting to the Vice-President of Student Affairs, the Director leads admissions within a one-stop enrollment environment, ensuring students experience seamless, high-quality service from first contact through enrollment.
This position requires an energetic, innovative, and analytically strong leader who combines creativity, data-informed decision making, and relationship building to expand access, improve enrollment outcomes, and support student persistence and completion.
Essential Functions:
Admissions Strategy and Enrollment Leadership 60%
• Provide leadership and direction for admissions operations, recruitment initiatives, and enrollment services aligned with College priorities.
• Develop, implement, and continuously refine comprehensive recruitment and enrollment strategies based on market data, program demand, and student trends.
• Monitor and analyze enrollment metrics (applications, yield, melt, conversion, demographics) to guide decision-making and resource allocation.
• Stay current on program admissions requirements, program offerings, deadlines, costs, and state and federal mandates impacting access and enrollment.
• Lead admissions within a one-stop enrollment center, partnering closely with financial aid, advising, registration, and related student services.
• Promote a “no wrong door” service philosophy where student issues are resolved efficiently, accurately, and with accountability.
• Ensure staff are cross-trained, student-focused, and empowered to resolve issues in a high-volume, service-driven environment.
• Identify and implement process improvements that reduce barriers, streamline workflows, and improve the overall student experience.
Team Leadership and Administration 15%
• Recruit, supervise, evaluate, and develop admissions staff in accordance with college policies and procedures.
• Foster a culture of professionalism, collaboration, innovation, and continuous improvement.
• Manage departmental budget, staffing plans, and operational resources.
• Participate in institutional strategic planning and lead implementation of divisional and departmental goals.
Policy, Compliance and Continuous Improvement 10%
• Develop, implement, and recommend updates to admissions policies and procedures to ensure alignment with TCSG, state, and federal requirements.
• Ensure compliance with all applicable laws, regulations and system policies.
• Participate in system-level meetings, initiatives, and professional development activities.
• Engage in professional development to remain current in enrollment management best practices, technology, and data analytics.
Relationship Building and Outreach 10%
• Serve a visible ambassador for the college, cultivating relationships with high schools, community organizations, employers, and workforce partners.
• Collaborate with marketing, outreach, and academic teams to ensure consistent messaging and coordinated recruitment efforts.
• Support on- and off-campus recruitment events and enrollment initiatives that drive access and growth
Other 5%
• Other duties as assigned
Competencies:
• Knowledge of admissions requirements and admission testing
• Knowledge of TCSG admission requirements and procedures
• Knowledge of student information systems
• Knowledge of the community and service delivery area
• Leadership and staff development
• Organizational skills
• Skill in interpersonal relations and in dealing with the public
• Marketing and recruitment skills
• Student-centered service orientation
• Decision-making and creative problem-solving skills
• Oral and written communication skills
Minimum Qualifications:
• Bachelor’s degree in related field *and* Three (3) years of experience in a post-secondary institution.
Preferred Qualifications: (In addition to the minimum qualifications)
• Master’s Degree from an accredited college or university in a related field preferred
• Minimum 3 years supervisory experience
• Experience working in a one-stop or integrated enrollment services model.
• Knowledge of admissions requirements and admission testing
• Experience with TCSG admission policy, processes, and requirements
• Proficient in BANNER or a student information system;
• Workable knowledge of community and service delivery area
• Familiarity with marketing and recruitment tactics
• Technically proficient in a variety of software (Microsoft Office) to produce documents, spreadsheets, and reports; also, Customer Relationship Systems and Data Analytics, etc.
• Demonstrated oral, written communication, organization, and time management skills
• Strong marketing and recruitment skills
• Strong organizational and problem-solving skills
Supervisory Responsibility
Has oversight of overall positions within the department.
Work Environment
This job operates in a professional office environment, routinely uses standard office equipment and technologies, and requires business attire and professionalism.
Physical Demands
The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 25 pounds.
Position Type/Expected Hours of Work
This is a full-time position. This position occasionally requires longer hours and some weekend work.
Travel
Travel to other campus locations is required. Some overnight travel may be required.
Other Duties
Please note that this job description is not intended to cover or list in full the activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
