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Director - Corporate & Community Education

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Education
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Gwinnett Technical College

Employment Terms: This is a full-time, FLSA - exempt, benefited, position in the Economic Development Division that reports to the Executive Director – Workforce Development. This position will report to the Alpharetta North-Fulton Campus.

Salary $74,880/yr

Schedule:  Monday – Friday, occasional Saturdays and Evenings.  Flexibility is a must. This position may occasionally work at the Lawrenceville Campus

Minimum Qualifications (Job Code 11210):

A bachelor’s degree *and* Three (3) years of work-related experience

Preferred Qualifications:

(In addition to minimum qualifications) Preference will be given to applicants with proven experience in the field of economic development. Proficient understanding and utilization of evolving technologies (AI, etc) is a plus. Successful candidates will demonstrate strengths in business development, partnership cultivation, staff supervision, and budget management. Knowledge of adult learning principles, instructional design, and program assessment is preferred, along with familiarity in community engagement, economic development, or industry-specific training initiatives. Strong presentation and relationship-building skills are essential to effectively represent the college to external partners. Work-related experience is limited to economic development, workforce training & development, or related field

 

Job Description Summary:
Under general supervision, the Executive Director of Workforce Development leads and promotes the College’s continuing education, corporate training, and workforce development programs for public and private organizations. The position develops, manages, and delivers customized, revenue-generating training solutions that address employer, industry, and community workforce needs and support the College’s economic development goals.

The Director builds and maintains strong relationships with business, industry, K–12, and community partners to identify skill gaps and develop responsive training programs. In collaboration with internal stakeholders, the role designs, budgets, and oversees non-credit, certificate, and contract training programs, including administration of certificate programs with high schools in the local service area.

This position oversees the daily operations of non-credit and contract training programs, ensuring quality instruction, instructor performance, and customer satisfaction. Responsibilities include developing training proposals; managing pricing, contracts, billing, and compliance in Modern Campus or related systems; monitoring outcomes; and analyzing market data, employer input, and participant feedback to support continuous improvement.

The Director supervises instructors and staff, including recruitment, onboarding, and performance evaluation, and may direct the preparation of lesson plans for non-credited courses. The role also oversees and manages the College’s Building Operator Program and other sustainability and green workforce initiatives aligned with regional and industry needs.

In partnership with Marketing and Communications, the Director promotes training programs through targeted outreach and community engagement and represents the College at business, workforce, and community events. The position supports strategic planning efforts, including identifying funding opportunities, grants, and innovative training pathways, and performs other duties as assigned by the Vice President of Economic Development.

Duties/Responsibilities

Percentage of Time

1.   Promotes the continuing education program to public and private organizations. (Performed by all incumbents)

1.   Promotes the continuing education program to public and private organizations in a professional manner.

2.   Promotes marketing for the continuing education program by developing effective plans for publicizing the services available for student recruitment.

3.   Develops effective student recruitment and retention plans for programs.

4.   Coordinates business and industry tours and guest speakers. Provides information on programs offered at the technical college.

%15

2.   Develops and oversees assigned training contracts. (Performed by some incumbents)

1.   Develops appropriate contract language to effectively carry out training objectives.

2.   Prepares and reviews draft contracts to ensure accuracy, completeness and compliance.

3.   Processes or directs the processing of contracts, including securing appropriate signatures, distributing executed copies and maintaining comprehensive contract files.

4.   Periodically monitors contracts for compliance; advises management of problems and makes recommendations for corrective action.

%10

3.   Obtains and reviews appropriate information necessary for billing companies for training. (Performed by some incumbents)

 

1.   Request appropriate information to submit invoices within established timeframes of training.

2.   Analyzes printed copies of invoices to perform validation checks to assure accuracy and monitor quality control.

3.   Oversees and may perform the packaging and distribution of printed invoices and assure that invoices are distributed within established timeframes.

4.   Accurately enters data into appropriate automated system.

%10

4.   Monitors the assessment of customer satisfaction. (Performed by some incumbents)

1.   Ensures the use of appropriate techniques to provide good customer services.

2.   Monitors satisfaction through frequent direct customer contact.

3.   Ensures appropriate action is taken to provide quality services and customer satisfaction.

10%

5.   Prepares and maintains all required documentation and administrative reports. (Performed by all incumbents)

1.   Prepares and submits student progress and participation reports in accordance with prescribed guidelines. Conducts follow-up surveys.

2.   Ensures documentation meets all required organizational and accreditation policies and state guidelines.

3.   Analyzes collected data for program improvement.

4.         Compiles and submits reports in a timely manner to supervisor.

10%

6.   Directs the preparation of lesson plans for classroom instruction for non-credited courses. (Performed by some incumbents)

1.   Delivers effective individualized programs of instruction to class members.

2.   Ensures adherence to technical college and safety requirements in classrooms and labs by following established procedures.

3.   Correctly assesses the educational needs and class progress of students.

4.   Selects and obtains appropriate educational materials for courses.

5.   Prepares reports on the current status of students in the program indicating whether performance is aligned with performance indicators, program goals and progress schedule.

10%

7.   Maintains knowledge of current trends and developments in the field by attending professional development training, workshops, seminars and conferences and by reading professional literature in the related technical field. (Performed by all incumbents.)

 

1.   Attends internal and external educational programs and professional meetings as requested.

2.   Participates in regular meetings of available and applicable professional organizations.

3.   Reads professional literature and translates complex or technical information into a meaningful format that may be understood by others.

4.   Coordinates meetings, establishes agendas and records accurate minutes of meetings.

5.         Actively recruits members of advisory committee

20%

8.   Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior. (Performed by all incumbents)

  1. Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work.
  2. Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events.
  3. Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures.
  4. Accepts direction and feedback from supervisor and follows through appropriately.

Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately

100%

9.   Assists community leaders in the recruitment of new businesses and the expansion of existing businesses within the service area. (Performed by all incumbents)

1.   Serves as the technical college's local point of contact for Georgia Quick Start.

2.   Maintains a leadership role in economic and business development activities and plans throughout the service area.

3.   Develops and maintains effective leadership roles and relationships with civic, legislative, business, government and community leaders.

4.   Demonstrates professionalism in contacts with business community.

5.   Makes effective presentations to prospective companies seeking to relocate or expand their employment.

30%

10. Conducts industry job/training analysis. Plans and designs performance-based training for Quick Start project companies. (Performed by all incumbents)

1.   Performs and accurately documents training needs analysis to include task analysis, equipment and process analysis an organizational business needs analysis in an efficient and professional manner.

2.   Designs performance based training system and program to support critical business needs in accordance with established guidelines.

3.   Coordinates activities to ensure training design and materials support company business needs and complies with established guidelines and standards.

4.   Consults with management and companies on an on-going basis to determine training that will benefit the company.

5.   Assigns developers and instructors to develop training identified in the training plan.

6.   Assures that training materials are developed on schedule, meet Quick Start quality standards, and are reviewed and approved by the company.

20%

Physical Demands: 

 Frequency 

(N)Never, (O)Occasionally or (C)Constantly 

Requires operation, access, or control of financial resources. 

 O

Requires having a P-Card. 

N

Driving is a responsibility of this position. 

 C

This position will have direct interaction or care of children under the age of 18 or direct patient care.   

 O

This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). 

 N

This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. 

 C

This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. 

 C

This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. 

 O

This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. 

 C

This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. 

 O

Operating motor vehicles or heavy equipment with or without reasonable accommodation. 

 C

Noisy environments. 

 C

Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. 

 N

Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. 

 O

Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. 

 N

Work in outdoor elements such as precipitation and wind. 

 O

Assessing the accuracy, neatness and thoroughness of the work assigned. 

 C

The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs,  programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans , student life, and  athletics.  It also encompasses the recruitment and employment of personnel and contracting for goods and services.

 

The Technical College System and Technical Colleges shall promote the realization of equal opportunity through a positive continuing program of specific practices designed to ensure the full realization of equal opportunity.  The following person has been designated to handle inquiries regarding the nondiscrimination policies: Lisa Richardson (LRichardson@GwinnettTech.edu), Title IX and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100, Room 323B, Lawrenceville, GA 30043, 678-226-6691.

Bachelor's degree from an accredited college or university in a related field AND Three (3) years of work related experience.

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Department of Administrative Services Open to all majorsSemesterJr/Sr in a Georgia state and/or College. Must be enrolled during internshipPaid
Department of Agriculture Open to all majors, Agriculture preferred.Spring/SummerEnrolled in a Georgia university and/or college at the time of intern or graduated within one calendar year of internship timeframe. Paid/Unpaid
Department of Community Supervision Jr, SrSemesterVarious majors at an accredited college/university, 2.5 GPA min.Unpaid
Department of Human Services Majors gerontology, social work, health care administration, communications, public administration, law, criminology, psychology, sociology and other fields.SemesterUndergraduates who are juniors or seniors; or graduate students enrolled at an approved accredited college or university under the U.S. Department of Education; Students must maintain a 2.5 GPA for undergraduates and 3.0 for graduates. Georgia residents or students attending or who attended a Georgia college, university, or other educational institution may be given preferenceUnpaid
Department of Economic Development UndergraduateOpen3-8 Months, Resident of GA or attended a GA institution of higher learning.Unpaid
Department of Natural Resources (DNR) Various MajorsOpenPersons interested in an Internship with the Georgia Department of Natural Resources should contact the Internship Coordinator for the Division that is applicable to their area of interest/study as each Division coordinates their own Internship Program. Unpaid/Paid
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General Assembly (Legislative Internship Program) Open to all majorsInternship during the legislative session JanJr/Sr in a Georgia state and/or College. Must be enrolled during internshipPaid
Georgia Bureau of Investigations Jr/SrOpen8 weeks. FT students, Criminal Justice, Forensic Science, or related career fields. Accredited college or Unv.Unpaid
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Georgia Forestry Commission OpenYear RoundRequirements varyPaid
Georgia Games Commission OpenSemester/FT/PT/Weekend only/Four week compactHousing/partial meal reimbursement, apartment (utilities covered)Paid
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Governor's Office (Governor's Internship Program) Jr, SrFall/Spring/SummerFall/Spring 18 wks, Summer 13 wks. Resident of GA or a student at a GA college/Unv/Law school.Paid
Governor’s Office of Planning and Budget Public Administration, Public Policy, Political Science, EconomicsFall (14 weeks), Spring (12 weeks), Summer (10 weeks)Junior or senior undergraduate student enrolled in a Georgia college/university; majoring in public administration/policy or related field. Learn more on OPB’s internship program webpage Paid
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Secretary of State GA College/UnvFall/Spring/SummerAuthorized to work in the U.S. resident or non-resident that is currently enrolled in a GA College/Unv/law school.Paid
Georgia Department of Corrections All MajorsFall/Spring/SummerEnrolled in a Georgia university and/or college at the time of intern. Unpaid
Georgia Department of Early Care and Learning All MajorsFall/SummerEnrolled in a Georgia university and/or college at the time of intern. Paid
State Accounting Office Accounting MajorsSummer/FallJr/Sr in a Georgia state and/or College. Must be enrolled during internship.Paid

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(DNR) State Parks and Historic Sites Div. Graduate in final academic yearSemestersHousing at most sites. Be in final academic year majoring in a field relating to one of the eight internship curriculums.Paid/Unpaid
Council for the Arts Graduate or Recent GradOpenMust go to www.georgia.org (GA Dept of Economic Dev) to apply.Unpaid
Criminal Justice Coordinating Council GraduateSemester8 weeks. FT students, Criminal Justice, Forensic Science, or related career fields. Accredited college or Unv.Unpaid
Department of Community Supervision GraduateSemesterVarious majors at an accredited college/university, 2.5 GPA min.Unpaid
Department of Human Services Graduate; majors gerontology, social work, health care administration, communications, public administration, law, criminology, psychology, sociology and other fields.SemesterGraduate students enrolled at an approved accredited college or university under the U.S. Department of Education; Students must maintain a 3.0 GPA; Georgia residents or students attending or who attended a Georgia college, university, or other educational institution may be given preferenceUnpaid
Department of Law (Attorney General) Third year law studentsSummerEnrolled in an accredited law school.Paid
Department Economic Development Graduate or Recent GraduateOpen3-8 Months, Resident of GA or attend a GA institution of higher learning.Unpaid
Georgia Public Broadcasting Graduate or Recent Graduates out of school for less than a yearSemesterMust be able to commit to a full semesterUnpaid
Georiga Board of Pardons and Paroles GraduateSemesterAlternate schedules may be arranged. Various majors. Must be a U.S. citizen or a lawful alien, 4 yr accredited college/Unv GPA 2.5Unpaid
Georiga Bureau of Investigations GraduateOpen8 weeks. FT students, Criminal Justice, Forensic Science, or related career fields. Accredited college or Unv.Unpaid
Georiga Environmental Finance Authority Graduate or Law School StudentSemesterMust be a currently enrolled sophomore, junior, senior, graduate student or law student. Must be in good academic standing. Must be attending a Georgia college, university or law school.Paid
Governor's Office (Governor's Internship Program) Graduate, Law student, not more than 1 yr past graduationFall/Spring/SummerFall/Spring 18 wks, Summer 13 wks. Resident of GA or a student at a GA college/Unv/Law school.Paid
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Secretary of State GA College/Unv/Law schoolFall/Spring/SummerAuthorized to work in the U.S. resident or non-resident that is currently enrolled in a GA college/Unv/las schoolPaid
State Charter School Commission GraduateFallCurrently enrolled in graduate programs for education policy, education law, economics or related fieldPaid

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AgencyCareer InterestInternship TermRequirement CriteriaPaid/Unpaid
Department of Administrative Services Open to all majorsSemesterJr/Sr in a Georgia state and/or College. Must be enrolled during internship.Paid
Georgia Technology Authority Cybersecurity, Information Security, Developers, Web Developers, Digital Content DevelopersSpring/SummerFreshman, Sophomore, Jr, Sr, enrolled in a Georgia state and/or College. Must be enrolled during internship.Paid