Children, Young Adults, and Families Specialist- Savannah

Job Title:  Children, Young Adults, and Families Specialist- Savannah

Pay Grade: I

Workplace: Region 5 Field Office- Hybrid: 3-5 days per week in office and/or traveling

Travel: 60-70%

Job Summary:

Serves as the Children, Young Adults and Families (CYF) resource for the Regional Office and participates as such on internal and external platforms and initiatives
1. Provides assistance and education on CYF focused services within the DBHDD Behavioral Health System and continuum of care.
2. Helps address challenges for agencies and individuals needing to access the system, with priority focus of DBHDD core customers
3. Facilitates and/or participates in Local Interagency Planning Teams (LIPTs)
4. Trains new LIPT Chairpersons on roles and responsibilities
5. Assist with coordinating and/or facilitation of regional CYF collaborative meetings
6. Participates in Regional Community Collaboratives and lend expertise to youth focused committees
7. Provides technical assistance to, participates in program reviews of, and promotes quality services for all
C&A Providers with additional focus on:
a. C&A Crisis Stabilization Units (CSUs)
b. Psychiatric Rehabilitation Treatment Facilities (PRTFs)
c. APEX
d. IC3 – Intensive Customized Care Coordination
e. Mental Health Resiliency Clubhouses
f. Intensive Family Intervention (IFI) Services
g. LIGHT ETP programs
8. Attend Carelon’s ASO Behavioral Health Quality Reviews and other audits, site visits, inspections, etc., as assigned
9. Complaint resolution - follows up on grievances from constituent services as directed and ensure they are properly documented in Zendesk in a timely manner
10. Participates in court hearings as directed by RSA/ DBHDD Legal Department
11. Assist with transitioning youth from providers that are closing/terminated
12. Assists with discharge planning reviews as needed and ensures youth transitioning to the community are connected to proper resources
13. Attends family team meetings and transition planning meetings on cases that need regional input to offer assistance on available resources
14. Collaborates with Regional Crisis Services Specialist to provide oversight of CYF Crisis System including daily monitoring of the Crisis Services Platform (CSP) and assists with linkage of children to crisis service providers as needed
15. Collaborates with RFO DD staff on identifying services for children who are dually diagnosed and in need of Behavioral Health services
16. Participate in regional, statewide, and otherwise located meetings, trainings, and conferences, which may require extensive travel, as approved and assigned by RSA or Regional Director.
17. Collaborate with other team members and assist with other regional office BH operational needs as requested and assigned.

Core Competencies:
1. Customer Service: Understands that all employees have external and/or internal customers that they provide services and information to; honors all the State's commitments to customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
2. Teamwork and Cooperation: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
3. Results Orientation: Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality standards and meets deadlines; maintains focus on Agency and State goals.
4. Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her public duty and presenting oneself as a credible representative of the Agency and State to maintain the public's trust.
5. Judgment and Decision Making: Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems that can help drive the effectiveness of the department and/or State of Georgia.
 

Job Responsibilities:
1. Adheres to HIPAA Regulations: Has been trained and adheres to established policies on privacy and security requirements for compliance with the Health Insurance Portability and Accountability Act ("HIPAA"), as applicable by Agency policy.
2. Adheres to DBHDD Policies and Procedures: Has been advised of and adheres to all established policies, procedures, rules, and regulations as a condition of employment. Understand the responsibility of being aware of the content of DBHDD Human Resources policies, including, but not limited to, the Standards of Conduct and Ethics in Government, Smoking, Unlawful Discrimination, Sexual Harassment, Use of State Property, and the Drug Free Workplace policies.
3. Serves as RFO team leader for CYF services. Provides direction to community, BH team, and central office related to area of specialty.
4. Assesses and meets the needs of the community as it relates to CYF services and other areas as
designated by supervisor. Provides feedback to team about unmet needs of individuals in those services.
5. Performs job duties with minimal supervision and independently seeks supervision when needed
6. Monitors, assesses, and evaluates programs to determine compliance with state and/ or federal guidelines and progress in meeting established goals. Informs BH team about effectiveness of continuum of care as it relates to specialty area as well as feedback about service gaps.
7. Researches, recommends, and utilizes best practices as related to specialty service areas. Compiles reports of findings and submits in appropriate format.
8. Identifies the need for training/ technical support. Plans, coordinates, and implements educational, training, or technical support activities related to specialty areas. Provides policy and/ or programmatic guidance to providers and DBHDD.
9. Establishes and maintains relationships with internal and external stakeholders to meet individuals and community needs. Organizes stakeholders to identify proactive and effective solutions to improve service provision and avoid duplication of services.
10. Participates in the determination of organizational policies regarding such issues as participant eligibility, program requirements and program benefits. Shares recommendations and guidance about policies with BH RFO team and DBHDD Central Office

For benefits information, please visit: https://careers.dbhdd.ga.gov/why-dbhdd/  

Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.