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Georgia Department of Public Safety


OVERVIEW

The Georgia Department of Public Safety (DPS) employs approximately 1600 employees and oversees the day-to-day operations of the Georgia State Patrol (GSP), Capitol Police and the Motor Carrier Compliance Division (MCCD). GSP troopers investigate traffic crashes and enforce traffic and criminal laws on the state's roads. Capitol Police officers prevent and detect criminal acts and enforce traffic regulations throughout Capitol Hill. MCCD officers conduct safety inspections of commercial motor vehicles and inspect highway shipments of hazardous materials.
OUR MISSION AND VISION

MISSION AND CORE BELIEFS
The mission of the Georgia Department of Public Safety is to work cooperatively with all levels of government to provide a safe environment for residents and visitors to our state. Although focused primarily on the enforcement of traffic laws and investigation of traffic crashes, the Department of Public Safety will support the efforts of all public safety agencies to reduce crime, apprehend those who commit them, and respond to natural and manmade disasters. In all of our endeavors, DPS personnel will remain committed to following our core beliefs of trust, fortitude, compassion, and professionalism.

TRUST
Trust is our hallmark and foundation. Our word is our bond. Truthfulness is what the public expects from us and what we demand of ourselves. We are committed to the highest ethical standards and highest level of performance beyond reproach.

FORTITUDE
We are committed to persevere through sacrifice and adversity to do the right thing, even at personal cost. In the tradition of those who preceded us, we are confident in our ability to fairly enforce all laws, to protect life and property, and to be accountable for our actions.

COMPASSION
We have the courage and wisdom to be fair. We are sensitive to the needs of others and are committed to treat all with dignity and respect.

PROFESSIONALISM
As an elite and diverse team of highly trained, motivated men and women, we are committed to providing effective, efficient, and courteous service. We pledge to set innovative standards for others to follow.


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Senior Functional Lead - State Based Exchange

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Information Technology
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Insurance and Safety Fire Commissioner, Office of - OCI

Under limited supervision, the Senior Functional Lead is responsible for overseeing and driving the successful implementation and optimization of enterprise systems, processes, and workflows.  

Leads functional design, development, and implementation of enterprise systems, ensuring alignment with organizational goals.

Analyzes and implements solutions to problems associated with assignments.

Coordinates the integrated systems integrity, provides the coordination, communication and project structure between users of Information Services and third-party software vendors or programmers, provides systems and installation support and user training.

Develops and controls the project schedules and assigns responsibilities where appropriate.

Monitors system issues being reported by customers, agents, assisters, and internal users, and collaborate with the vendors and partners on root cause of issues, near-term mitigation steps, long-term resolution, and documentation.

May also serve in a lead role.

Acts as a subject matter expert (SME) on enterprise applications and workflows, providing guidance on best practices and process improvements.

Analyzes operations to determine business requirements and needs.

Analyzes science, engineering, business, and all other data processing problems to determine feasibility and cost effectiveness of technology solutions.

Works with business owners, IT managers, staff, and vendors in order to provide timely and efficient IT coordination of services to meet agency needs.

 Performs other duties assigned.

Associate degree and five (5) years of related experience or five (5) years of job-specific experience, including system analysis, design and development, and relationship management.

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