JOB SUMMARY:

The Child & Adolescent Case Manager/Community Support Individual (CSI) is an integral part of the Child & Adolescent Program, which provides recovery-focused, child & family-driven, strength-based, solution-focused services to children and adolescents in their communities. Under general supervision, CSIs provide interventions specifically related to treatment goals outlined on the Individual Recovery Plan (IRP), assist with coordination of care, attend agency and intra-agency meetings in the community, participate in systems evaluations to promote family navigation and enhance supports in services, and provide family education and utilization of natural supports in the community. 

DUTIES AND RESPONSIBILITIES

• Completes community needs assessment for all individuals assigned to caseload
• Is a member of and participates in interdisciplinary treatment team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers
• Provides on-going support and case management functions in accordance with the strengths, needs, and preferences identified within the treatment plan in order to help the individual achieve stated goals and objectives
• Provides timely, high-quality documentation for all service contacts including face-to-face and collateral meetings and outreach attempts in accordance with agency/regulatory standards requirements
• Meets regularly with program manager as a means of enhancing professional growth, reviewing and evaluating the provision of case management services, and attend to required administrative issues
• Is responsible for making outreach to all clients assigned to caseload a minimum of twice monthly 
• Is responsible for ensuring 80% of client contact is facilitated in the community
• Facilitates communication between various community providers on behalf of client
• Communicates effectively with clinicians/agency staff about challenges/concerns with clients
• Maintains clinical service delivery hour expectation
• Maintains ethical standards and immediately communicates issues of safety and/or client health changes to program manager
• Is responsible for transporting, via agency vehicle, program participants on community integration outings
• Additional duties as assigned by the Program Manager and/or Director.

WORKING CONDITIONS: 

• Community setting Monday-Friday (three days per week 8:15am-5:00pm; two days per week 10:15am-7:00pm).
• May require weekend or adjusted hours due to program and community events
• Ability to use a computer, telephone, fax, copy and scanning machine.
• Completes/passes agency-sponsored defensive driving course, as well as all other agency-required trainings.

MINIMUM QUALIFICATIONS: 

• Bachelor's degree in related field (Child Development, Counseling, Criminal Justice, or Social Work)
• At least two years’ experience in a behavioral health setting providing case management/community support services
• Proficient technology skills to be able to use electronic medical record, computer, telehealth system, and cell phone;
• Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community
• Must have transportation to and from work, strong interpersonal skills & be a positive team player.
• Bilingual in Spanish preferred

Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.

For more information visit Careers – Claratel. Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA