Under direct supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information. Serves as front desk and telephone receptionist. May research, investigate, and/or resolve program data or issues. Drafts documentation, reports, or presentations. Represents program or unit, provides information and assistance to internal and external customers. Provides administrative support to assigned area. Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public. Provides program, administrative, and/or technical assistance and interpretation. Researches and resolves detailed program or client issues/questions and prepares documents. Provides program, administrative, and/or technical assistance to customers and staff. Researches and/or resolves program or client issues or questions. May represent the manager in various matters. Supports routine administrative functions for the agency/office, such as travel expenses, telecommunications, building security, purchasing, board and district meeting minutes, supervisor elections, erosion and sediment control plan logging, and etc. Receives additional training, as required, to gain full proficiency and experience in all areas. Assist with workshops and field days on occasion as necessary. Other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of the employee’s activities, duties, or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.