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Georgia Department of Labor


OUR VISION

At the Georgia Department of Labor, providing Unemployment Insurance is at the heart of what we do, helping Georgians when they need it most. Beyond unemployment, we connect Georgians to employment services, training programs, and resources that build skills and open doors to meaningful work. Our team is solutions-oriented, collaborative, and committed to being responsive, efficient, and compassionate in serving Georgians and strengthening communities statewide. If you want to be part of a department that drives Georgia’s workforce forward, we would love to hear from you.
OUR MISSION

The Georgia Department of Labor (GDOL) is where opportunities begin. As architects of opportunity and guardians of economic empowerment, the GDOL delivers caring, responsive service to Georgians when they need it most. Programs such as Unemployment Insurance (UI), along with supportive reemployment services that fit the diverse needs of our communities, serve as a vital support system for individuals and families as they rebuild their lives after an unexpected job loss. At the Georgia Department of Labor, we’re here for all of Georgia, creating an environment where workers and employers thrive together.


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Complnc Investigator 3 - PSP082 - State Board of Workers' Compensation

📁
Law Enforcement
💼
Workers Compensation, State Board of

Job Description
Under general supervision, performs random and complaint-based compliance inspections of businesses
to ensure the business has workers’ compensation insurance coverage if required by statute to have
said coverage. Conducts administrative investigations for civil compliance of other workers’
compensation statutes and rules. Compliance Investigators are non-sworn.


Job Responsibilities & Performance Standards
1. Conducts compliance inspections of businesses to ensure workers’ compensation insurance coverage if required by
statute.
A. Independently plans and conducts compliance inspections in assigned geographical area.
B. Must be able to travel the entire workday visiting businesses in assigned geographical area, with the exception of one
office day per week.
C. Must be able to stay overnight in assigned geographical areas furthest from office a minimum of one night a month.
D. Conducts and documents random or complaint based, non-announced and face-to-face interviews with business
owners and employees to determine number of individuals employed by the business and compliance with the Workers’
Compensation laws.
E. Issues citations for failure to have workers’ compensation insurance coverage.
F. Prepares detailed investigative reports on businesses who fail to have required workers’ compensation insurance
coverage.


2. Conducts surveillance.
A. Performs surveillance when required according to Division policy and procedures.


3. Presents detailed courtroom testimony.
A. When required to do so the compliance investigator will appear and testify in workers’ compensation
administrative court to his/her findings regarding businesses who fail to have workers’ compensation insurance.
B. Maintains a professional appearance and utilizes proper courtroom demeanor while presenting testimony.
C. Assists Division attorneys in preparation for court presentation of cases.
 

4. Conducts compliance inspections based upon complaints received from outside sources.
A. Within two weeks of receipt of a complaint, the compliance investigator will investigate the complaint to determine if the
business is required to have workers’ compensation insurance.
B. If the business is required to have insurance coverage and fails to do so, then a citation will be issued.
C. The compliance investigator will communicate with the complainant to advise of the status of investigation if
complainant is available.
 

5. Maintains professional knowledge of current trends and developments which relate to work unit assignments while
applying knowledge and skill in the performance of assigned duties and responsibilities.
A. Participates in seminars and professional meetings when available.
B. Maintains professional knowledge by reading up to date articles and books.
C. Applies pertinent new knowledge and skills toward the performance of assigned duties and responsibilities.
 

Minimum Qualifications
Possess a high school diploma.
Possess excellent communications skills, both written and oral.
Possess a valid Georgia driver’s license with a clean driving record.
Possess a reliable vehicle. Use of personal vehicle is required as well as statewide travel and some overnight stays.
Must consent to be fingerprinted for purpose of a criminal background history.
Must have available a home office that provides internet service.
Required to work from Macon office and in assigned territory.
Must have proficient computer skills to include a working knowledge of “Windows 10”.
Must live in a centrally located city in Southwest Georgia.
This position requires P.O.S.T. certification

Additional Information:
1. Applications must be submitted by the application deadline date.
2. No applications will be accepted via fax or regular mail
3. Due to the large volume of applications received, we are unable to provide information on application status by phone or
email. All qualified applicants will be considered, but not all will necessarily receive an interview.
4. Selected applicants will be contacted by the hiring agency for the next steps in the candidate evaluation process.
Applicants who are not selected will not receive notification. 

Associate degree in a related field from an accredited college or university and five (5) years of directly related experience, which include two (2) years in a supervisory role; or five (5) years of directly related experience in the area of assignment, which include two (2) years in a supervisory role; or one (1) year of experience required at the lower level Compliance Investigator 2 (PSP081) or position equivalent. Note: Some positions may require a valid driver's license. Note: Some positions may require P.O.S.T. certification or eligibility.

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